Kaseya

Liberating IT professionals around the world since 2000.

The global standard for IT automation tools and services.

Kaseya Announces Kaseya 2

New features extend functionality of leading IT automation platform

ST. HELIER, JERSEY, June 2, 2009 — Kaseya, the leading global provider of information technology (IT) automation software for IT solution providers and corporate IT departments, today announced Kaseya 2, the newest version of the company’s industry leading IT Automation Framework. Kaseya 2 delivers powerful new capabilities for automating the remote management and control functionality that empowers IT professionals to deliver services to millions of machines in new ways.

“With Kaseya 2, we have re-architected the base framework,” said Gerald Blackie, CEO of Kaseya. “This greatly extends our ability to facilitate integration and expand the automation capabilities across the board and is the basis for fulfilling our vision of an integrated framework for IT Resource Planning.”

The features of Kaseya 2 include:

• New User Interface: With a Web 2.0 look that increases organization, efficiency and functionality, the Kaseya 2 user interface provides easier navigation for a productive user experience.
• ITIL Based Service Desk: The new module provides ITIL-based processes and flow of incidents, problems and changes. Advanced workflow capabilities help to facilitate true automation within the integrated IT automation platform.
• Workflow: The enhanced workflow capabilities provide both client and service side IT Business Procedures to drive the automation of daily IT tasks involving not only physical assets but also people and financial resources.
• Info Center: Houses upgraded and centralized reporting and messaging capabilities to enhance the performance and extensibility for communication internally and externally.
• Live Connect: This is a new paradigm for working with remote systems without the need to remote control the computer. Live Connect provides command line, registry, file, performance, log and remote desktop quickly and seamlessly.
• Scheduler: Expanded scheduling capabilities throughout Kaseya 2 provides more options to meet the demand for increased automation with new options for time and day periodic scheduling along with load balancing of tasks.
• Extensibility/Plug-ins: As the most important platform for most of its users, Kaseya 2 provides the basis for scalability and extensibility, through APIs and Web-services, which will allow users to create add-ons and augment so they can extend the management of their entire IT environment from one Kaseya platform.
• System-Wide Enhancements: Hundreds of functional enhancements and improvements are included throughout the system to provide efficiency and depth for service management and delivery.
• Financial Backbone: To facilitate IT Resource Planning, the framework has been enhanced to provide a transactional basis at the organization, people, physical asset and financial asset level.

“Customers who provide managed services using our platform will be able to offer more services more efficiently and make more profit,” Blackie continued. “It’s small-to-medium-sized business and corporate customers who will see the greatest benefit. Kaseya 2 enables them to automate and streamline menial, repetitive IT tasks in ways they never thought possible.”

Kaseya 2 will be available in Q3 2009. For more information, please visit www.kaseya.com or contact sales@kaseya.com.

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About Kaseya
Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya’s IT Automation Framework allows IT Professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based platform. For a free 30 day trial of the Kaseya solution, please visit http://www.kaseya.com/forms/free-trial.aspx.