Companies' mutual customers to benefit from increased collaboration and software integration
ST. HELIER, JERSEY, May 12, 2008 — Kaseya, a global provider of information technology (IT) automation software for IT solution providers and corporate IT organizations, today announced that ConnectWise, a provider of Web-based professional service automation (PSA) software for the IT industry, has joined the company’s Technology Alliance Program (TAP). A much anticipated collaboration for the companies’ many mutual customers, the new relationship promises to foster increased communication and strengthened integration between Kaseya and ConnectWise.
The Kaseya TAP was launched in 2007 to create a working relationship among vendors that fosters development, support, sales and marketing initiatives. The program promises to instill confidence in customers that their vendors are working together to ensure their satisfaction.
Through the ConnectWise and Kaseya alliance, the companies’ common customers will benefit from the development of compatibility software to ensure streamlined IT services and support. The new relationship provides ConnectWise with Kaseya’s network managing skills that are used to offer IT solution providers with complete observation into their clients’ IT settings.
“We’re pleased to join the Kaseya Technology Alliance Program,” said ConnectWise Chief Operating Officer Santo Cannone. “Kaseya and ConnectWise have hundreds of partners in common, and those mutual partners have enjoyed the richest integration in the industry. Our participation in the TAP will ensure that Kaseya and ConnectWise partners benefit from constant discussions about how we can assure that they are able to take advantage of the power of both of our solutions.”
The program provides a comprehensive development environment, technical support and support for sales and marketing, including reciprocal communications with customers, joint case studies and more. Alliance members receive single point contact for support, reciprocal quarterly communication to customers, and their logo and link on the Kaseya Web site.
“We’re very pleased to welcome ConnectWise to the Kaseya Technology Alliance Program,” said Dan Shapero, senior vice president of marketing for Kaseya. “This is an important relationship for our customers. We look forward to working with ConnectWise to provide our mutual partners with the strongest integration, support and services possible across our software platforms.
Collectively, companies within the Kaseya Technology Alliance Program (TAP) invest in delivering comprehensive solutions that address complex IT business challenges.
“We’ve been hoping for collaboration between these two companies for quite some time now,” said Ted Swanson, president of IT Solutions. “Kaseya provides us with the tools necessary to administer our clients' networks, while ConnectWise runs the backend of our business - these two technologies are the top providers in their respective markets. Their alliance advances critical software interoperability, and their integration will further enhance our ability to serve our clients and be profitable.”
Coinciding with its entry into the TAP, ConnectWise is a 2008 Platinum sponsor of the Kaseya Connect 2008 Annual User Conference that will be held June 1 – 3 in Las Vegas.
About Kaseya
Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya’s IT Automation Framework allows IT Professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based platform. Kaseya’s technology is licensed on over three million machines worldwide. For a free 30 day trial of the Kaseya solution, please visit http://www.kaseya.com/forms/download.php.
About ConnectWise
ConnectWise is the leading Web-based professional service automation (PSA) software application designed exclusively for technology consultants, integrators and developers. More than 21,000 IT solution providers rely on ConnectWise to more efficiently integrate key business operations across the enterprise from business development and project management to client services and billing. The technology enables IT companies to drive greater accountability, operational efficiency, profitability and tighter systems integration. ConnectWise is the only PSA software to integrate with all leading managed services applications, including Kaseya. Visit www.connectwise.com for more information or call 813-463-4760.
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Contact: Catherine Reinbold
Blanc and Otis
creinbold@blancandotus.com+1-617-451-6102