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Kaseya Webinars

Valuable online events and webcasts

Webinars

MSP Sales Tactic | Using Kaseya to Perform an IT Network Assessment and Win New Business

Tuesday, May 21, 2013 11:00 AM - 12:00 PM PST

In Part 2 of a two part series on using IT networks assessments as an effective sales tactic, MSP expert Erick Simpson of SPC International (fka MSP University) and Jeff Keyes of Kaseya’s product marketing team will present helpful sales tips and techniques during a 60-minute webinar. You’ll learn: How to create a sales pitch for using IT network assessments as an MSP prospecting tool The types of information to gather during the assessment and how to analyze the data How to use Kaseya as the technology that enables this sales tactic, including steps to deploy an agent, complete in initial asset discovery scan, prepare a risk/gap analysis of the prospect’s network, and run a summary report of findings How to prepare for the recap customer meeting so you can handle typical questions – and handle common objections How to use the summary report of findings to convert the prospect to a customer with a new managed services agreement

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MSP Marketing Tips: How to differentiate your business to win more customers

Tuesday, April 23, 2013

During this 60 minute webinar, MSP sales expert Mark Woldman of MSP Sales Pros will share marketing tips and MSP best practices and show you how to build a strategy that includes surefire tactics to help you stand out from the crowd and win more MSP business. You'll learn: Why its important to define your service offering first – and how to do it effectively How to validate the benefits of your services by polling the market – and competitors Easy-to-use tool that shows you immediately where you stand in the market How to develop a differentiated marketing message that stands out from the crowd How to scale marketing messages and sales collateral that build trust and credibility Sample messages that have won new MSP contracts (using the power of Kaseya) Simple techniques to manage the process so you can stay ahead of your competitors

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MSP Sales Tactic | Conducting Effective Network Assessments that Win New Business

Wednesday, March 27, 2013

During this 60 minute webinar, MSP expert Erick Simpson of SPC International (fka MSP University) will cover a simple, step-by-step process to market, position, deliver and capitalize on using network assessments as a unique sales approach - offered with no risk - to prospects. Best practice network assessment tactics he will discuss: What to offer for free AND what to charge for How to leverage your current tools to do the heavy lifting during the assessments What gaps might exist with your current tools that may limit your strategic success What information to present to the prospect - and when How to use the assessment to get the prospect to say "yes" to your managed services

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IT Trends 2013: Expectations, Budgets & the Role of IT

Thursday, March 07, 2013

The state of IT systems management is optimistic. Advances in technology have made even the most complicated IT processes simpler to perform and easier to manage. Not only that, but IT professionals are starting to become part of important business decisions that affect the organization as a whole. However, inefficiencies still exist. Thousands of IT departments are still stuck in a manual, time consuming, and unproductive rut; which prevents them from supporting their users through innovative, cost-efficient IT services. Join our panel of industry experts and listen to an in-depth review of the 2013 State of IT Systems Management survey results. Discover: What is the role of IT? What could today’s IT professionals be doing better? What does IT spending look like for 2013? How can IT be more effective and improve user productivity? What are the best practices in creating an efficient, consistent and transparent IT strategy?

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Managed Services Pricing: How does yours compare with your peers?

Tuesday, March 05, 2013

During this 60 minute webinar, experts from Kaseya and Autotask will share and analyze with you some results of Kaseya’s 2012 Global MSP Pricing Benchmarking Study, including information on how they. You'll learn: Identified pricing indicators that they benchmarked against other MSPs Identified the world class MSP companies used to set pricing benchmarks Collected pricing data from a worldwide pool of MSPs Analyzed pricing data and established “pricing gaps” among MSPs Suggest options for MSPs to close “pricing gaps” on the path to becoming world class

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Stand out from the MSP competition: How to differentiate your business to win more customers

Tuesday, February 26, 2013

During this 60 minute webinar, MSP sales expert Mark Woldman of MSP Sales Pros will share sales tips and MSP best practices and show you how to build a strategy that includes surefire tactics to help you stand out from the crowd and win more business. You'll learn: How to develop a compelling message that will get your firm noticed Proven methods to build credibility and trust with any prospect The key points in all sales meeting that you must not miss – EVER How to help the customer choose you over your competition every time How to properly qualify an opportunity – and set real expectations – that win deals faster How to use the right questions and probing comments to uncover hidden objections

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Retail IT 2013: Data Security & PCI Compliance Briefing

Thursday, February 21, 2013

Join our industry experts and learn valuable insight, best practices and actionable tips on: The Weight of Data Security: Are you really in control of protecting your stores? The Ugly Truth of Security Breaches: Are you leaving the backdoor wide open? The Role of Technology: How can I best leverage technology to automate PCI compliance? Major Retailers Act: What key actions can I take to avoid costly compliance mistakes? This is a by-invitation-only IT briefing. Space is limited, so please register early to secure your seat. If you know other IT professionals who may be interested in attending, please forward them this invitation.

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Scale Your Business Not Your Budget

Monday, February 18, 2013

Learn how you can easily scale your resources without incurring the high costs usually associated with hiring staff, by using Kaseya IT Services. During this webinar, you’ll hear Joe Axne of IT Guru discuss how he effectively uses Kaseya IT Services to maximize his time and resources, allowing him to focus on strategic business growth. Benefits of using Kaseya IT Services: Increase bottom-line profitability Provide 24x7x365 Monitoring and Management Eliminate the “noise” Exceed user service level expectations Scale without hiring staff or adding overhead Maximize the usage of your technical resources and focus your staff on higher-level support Extend your ability to provide a full range of IT service capabilities

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IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits

Wednesday, February 13, 2013

Join this webinar to hear valuable tips on how to improve reporting accuracy and simplify your data gathering process, including how to: Build reports for various business needs, from detailed technical reports to high level management reporting Easily assess and report on the overall security and health of your network/hardware Log events and security issues that were resolved Gain a seat at the table with executives to participate in budgeting and planning Provide auditors with complete on-demand reports

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Getting the most from your MSP Marketing Budget

Tuesday, January 29, 2013

During this 60 minute webinar, MSP marketing expert Dan Shapero (Founder of Clikcloud), will share his tips and tricks for getting the most from your marketing budget. Best practice marketing concepts he will discuss: How to build effective email marketing lists and campaigns to reach desirable customers How to uncover and utilize low cost options for search engine optimization How to determine when, where, and how to use social media tools and campaigns How to gain insights on balancing your marketing mix for maximum results How to avoid common pitfalls and mistakes made by many MSPs

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5 Best Practices for Network Discovery & Management in 2013

Wednesday, January 23, 2013

Like 62% of your peers*, do you lack an easy way to discover and manage devices both on and off your network? One thing that won’t change in 2013 for IT Pros is the daily onslaught of challenges. The core of those challenges continues to be the management of an ever-evolving network complexity. With sensitive data and company security on the line, it’s vital that you can quickly and easily discover and manage the multitudes of devices connecting to your network! Join this webinar to learn important in’s and out’s of increasing security and efficiency through discovery & proactive management. You’ll hear valuable tips from IT Expert, Ray Barber of Kaseya, and real-life scenarios from Johnathan Nelson, Chief Technology Officer at American Association of Community Colleges, including: Discover the current state and health of your IT infrastructure Manage your constantly changing environment through a single platform Quickly and securely gain access to machines, domains, users, network devices and networks Automate monitoring and remediation of issues - before they impact operations Deploy software, security and settings to all machines across multiple sites at once without interrupting users or business systems

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Service Delivery Best Practice: IT Service Desk Management Techniques for Every Service Manager

Tuesday, December 11, 2012

During this 60 minute webinar, MSP service delivery expert Erick Simpson of MSP University/SPC International will share service delivery best practices and techniques that will help you improve business efficiency, performance outcomes, and MSP profitability. Erick will discuss: Service Delivery Planning – how to capture meaningful data an display it to users and clients in a meaningful way KPIs and SLAs – what data should you use to measure internal and external service delivery performance, how to set goals and SLAs, tradeoffs between quality and speed, and how to use the data to determine bonuses and commissions Financial Analysis – simple yet powerful metrics to use for “what if” service delivery performance analysis NOC & Service Desk – their role, what to look for, and how to use it efficiently and effectively in your MSP Accountability & Review – how to keep your team and your clients on target to ensure shared success

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MSP Marketing Tips: How to Double the Number of Managed Services Clients You’re Getting Every Month

Tuesday, November 13, 2012

During this 90 minute webinar, MSP marketing expert Robin Robins of Technology Marketing Toolkit will show you several best practice MSP marketing tips to help you grow your MSP business. Here’s what you’ll learn: Very simple marketing strategies to attract more and better QUALITY managed services clients, month in and month out How to build and implement auto-pilot marketing SYSTEMS that eliminate a lot of the manual labor of marketing, selling and attracting new clients The biggest obstacles that prevent MSPs from successfully marketing their services, and how to overcome them How to avoid wasting your time on unprofitable, “wrong fit” clients who waste your time and distract you from finding and working with the highly profitable clients you want

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Expand Your IT Service Delivery Without Expanding Your Budget

Thursday, November 08, 2012

During this 60 minute webinar, Kaseya IT Business Consultant Wesley Chambers will describe a virtual engineer's tasks, how this will help scale your business and how this will positively affect your bottom line. You’ll learn how a Kaseya Virtual Engineer can help you: SCALE IMMEDIATELY without hiring staff or adding overhead Deliver 24x7 IT services without 24x7 IT costs Maximize the usage of your technical resources and focus your staff on higher-level support and services rather than monitoring alarms or patches Eliminate the “noise” Enhance bottom-line profitability

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Behind the Scenes: 4 IT Tips for Compliance Audits

Tuesday, November 06, 2012

Regulatory compliance is top of mind for many bankers these days, as the global nature of banking organizations' activities means a myriad of regulations to contend with. But compliance shouldn't be something banks begrudgingly deal with; given the current state of the security environment -- such as the recent widely reported cyber attacks against major U.S. banks -- being compliant is way for banks to be more secure. When an auditor does comes in to do a compliance audit at bank, it can affect the IT department is several ways: What makes the IT environment look good to regulators? What shows up as a red flag to auditors? How long are bank IT departments taking to prepare for these audits? And what are the best practices for a successful IT grade during the audit? This free, one hour webcast, moderated by Bank Systems & Technology Associate Editor Bryan Yurcan and sponsored by Kaseya, will address these questions and more as we discuss the best practices for regulatory compliance.

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5 Reasons Why Disaster Recovery Plans Fail & How to Fix Yours

Thursday, November 01, 2012

You probably have some type of disaster recovery plan in place, but do you know if it will really work when you need it most? Natural disasters only account for around 2% of all business disasters, but anything that results in system downtime is a data disaster. Don't miss this opportunity to hear IT experts discuss the 5 reasons why disaster recovery plans fail, and how to resolve each of them, including: The importance of a complete risk analysis, and how to spot gaps in yours Different backup considerations specific to your environment How to take a proactive approach to ensure reliability your backups Why testing, testing, and testing again is key -- and how it can be done easily with little effort How “quick recovery” techniques complement full restore methods

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7 Deadly Sins of Endpoint Security

Tuesday, October 30, 2012

Companies that suffer serious security breaches have almost always committed one (or all) of 7 deadly sins. Is your company guilty? Companies that suffer a major security breach have frequently failed on more than one level. Join our skilled panel as they discuss the 7 deadly endpoint security sins experts say are most common in the corporate world. Avoid these sins and you will have taken a critical step toward a secure network. “Prevention is more important than detection.” Or is it? “We have this or that point product, so our bases are covered.” “We scan regularly for vulnerabilities.” And then what? “Our defenses are up to date.” But what about tomorrow? “Our people can cover what our technologies can’t.” Tune in to learn more!

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The Top 10 Systems Management Pain Points (And How to Solve Them)

Thursday, October 25, 2012

In this webinar you will gain valuable management insights from a panel of IT experts, hear dynamic discussion of the 10 most common IT systems management problems, have the chance to participate in live Q&A, and learn: Common misconceptions in IT systems management and tips on how to solve them Best practices for managing highly distributed IT systems How IT automation technology can help you revolutionize your systems management Tricks to showing the value of the IT department to company management

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MSP Marketing Update: Tips to Turn Your Website Into Your Best Performing Sales Tool

Wednesday, October 24, 2012

During this 60 minute webinar, MSP marketing expert Dan Shapero of ClickCloud will show you how use your web site to bring new visitors to you, how to engage those visitors in meaningful ways, and how to convert web visitors into leads so that you can grow your MSP business. New MSP marketing tips you’ll learn: Basics of best practices in web site design Best practices to get found – by your ideal Prospects – using Search Engine Optimization (SEO) How to write engaging content that connects you to your customers Tips for improving lead conversion rates and how to use pay-per-click (PPC) ads & landing pages to help qualify leads Methods for using website analytics for easy ROI reporting and powerful win-loss analysis

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Work Smarter (Not Harder): Tour a Day in the Life of an Education IT Guru

Wednesday, October 10, 2012

Learn how Chuck Jones, Chief of Technology at Jackson-Madison County School System, provides IT services and support to a growing teacher and student population in his school district while remaining budget sensitive. Follow a day in the life of Chuck as he walks you through his central Web-based management console to remotely manage thousands of distributed systems live. Chuck will also team up with Jeff Keyes from Kaseya to answer your questions throughout the event. You will learn how to: Manage thousands of distributed systems with a limited staff Implement patching policies and deploy applications remotely Utilize an effective inventory system for workstations, servers and mobile devices Minimize downtime so students can learn and teachers can teach

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Cybercrime Threats in 2012: What You Need to Know

Tuesday, September 25, 2012

Kaseya is proud to present a webinar by Kaspersky Lab on the latest changes in the cybercrime threatscape and what we have to fear most from today’s cyber criminals. Join us and you’ll learn: The biggest threats in cybercrime today What you should worry about most Ten tips towards better Internet safety How to serve up the best security information Kaspersky is one of the top antivirus companies in the world, with the team of virus analysts who first broke Stuxnet and Flame, two of the biggest cyber threats in history. Kaspersky AV protects over 350 million end points with a presence in over 20 different countries.

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The 7 Best Closing Techniques for MSP Sales Professionals

Thursday, September 20, 2012

During this 60 minute webinar, MSP sales expert Erick Simpson of MSP University/SPC International will share sales closing techniques and best practices that will help you win more MSP business. Erick will discuss: Call preparation – how to get ready for your close Objection handling – what to look for and how to avoid getting derailed The 7 power closing techniques – tried and true tips to handle any type of scenario and ensure you are best prepared to win the deal Accountability steps – how to manage your closing process and repeat it throughout your firm

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Ten Effective Habits of Indispensable IT Departments

Tuesday, September 18, 2012

It's no secret that responsibilities in IT are growing while budgets continue to shrink. Join our expert panel as they discuss the ten IT habits that every IT department should enact in order to control costs, create operational efficiencies and align IT to business goals. Attend this educational webinar on September 18th at 2pm Eastern and walk away with concepts you can put into action immediately, including: The importance of understanding the business goals How cloud computing can work for you, not against you The benefits of user self-service How to prove your teams' worth to upper management The value behind having a proactive IT strategy in place

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Network Security: Emerging threats require updated Best Practices for Financial Institutions

Wednesday, September 12, 2012

The security picture at financial services seems to be getting cloudier by the day. While many banks have awoken to the risks imposed by possible network breaches, the landscape continues to morph, raising the stakes. Cyber criminals continue to refine their techniques and to develop more advance hacking methods to compromise corporate networks, and they are as sophisticated as ever. The very notion of Best Practices in the realm of network management and security continues to evolve. We take a look at current trends and up-to-date practices

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Finance IT Pro Leadership Series – Part 3 “How to Impress Auditors and Wow Your Executive Management”

Tuesday, August 28, 2012

You know what’s on your network, and you have control of your machines, but its hard to document that when you're pulling reports from multiple sources, and sometimes even referencing old data that someone collected manually. To demonstrate compliance or make your case to upper management, access to real-time data and reporting is vital. Join us for this 30-minute webinar to learn from real finance IT pro, Kyle Simpson, Systems Administrator at First United Bank, how your financial institution can improve reporting accuracy and simplify the data gathering process for audits by accessing all of your management tools through a single dashboard.

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Best Practices on Using a Service Desk in Education IT Environments

Thursday, August 23, 2012

With increasing demands on today's education IT environments, defined service desk processes and policies are crucial. Not only that, but the right service desk implementation can make a night and day difference in school staff productivity and how management perceives the IT department. Hear how your own peers at Fairfield Public School District have successfully implemented a service desk strategy by joining us on August 23rd at 2pm Eastern on an educational webinar where you’ll discover the best practices of using a service desk in your district: Enable end-user notifications and workflows Create IT specialist roles for routing tickets by category Create response SLAs on ticket handling including off-hour support Automate resolutions and self service Integrate remote control, inventory and audit functionalities Integrate video and text chat Create knowledgebase items from tickets users submit Demonstrate the value of IT to management through statistics and reporting The service desk should be the Hub of Knowledge where your predefined IT processes flow through a central repository creating a fully automated service desk strategy. The result? IT Services that are aligned with the school goals, improved service quality and increased return on investment.

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The 5 MSP Marketing Principles Every MSP Owner Should Know

Thursday, August 23, 2012

The right marketing plan, implemented effectively, can be the difference in determining how successful your MSP practice will be. During this 60 minute webinar, MSP marketing expert Erick Simpson of MSP University/SPC International will share marketing tips and best practices that will help you engage your ideal prospects to win more MSP business. The 5 MSP marketing principles Erick will discuss include: Strategy - what are the essential elements of a sound, effective MSP marketing plan Process - how to build a scalable MSP marketing process that runs the gamut of tactics Targeting - how to identify the “right” prospects and how to target them properly Positioning - what are the most effective messages to attract new clients Enablement - how to create content in ways that engage your prospects AND empower your sales team

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Finance IT Pro Leadership Series – Part 2 “How to Manage Your IT Systems - Without Giving Up Your Nights and Weekends”

Tuesday, August 21, 2012

So, you're the master of your finance IT environment, but renegade users still seem to find ways to compromise your system. Whether they’re forgetting to install patches, or installing unpermitted applications like ftp and cloud file sharing, they’re constantly adding holes to your security plan. Join us for this 30 minute session to learn from IT pros, Chris McGinnis, IT Manager, and Nathan Billingsley, Technical Support Specialist, at FirstCapital Bank of Texas. They’ll discuss how your financial institution can increase control over your network while also reducing the time spent on redundant system management and policy tasks.

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Finance IT Pro Leadership Series – Part 1 “How to Uncover the Secret Life of Your IT System”.

Tuesday, August 14, 2012

Your bank's biggest challenge is the ongoing effort to protect customer personal information. With the infiltration of personal devices in addition to company issued devices, vendor machines and guest users, managing all the devices connecting to your network is a constant battle. So it’s likely that as a finance IT dept, your primary goal is keeping your IT systems secure. Join us for this 30 minute session to learn from Corey Ellis, Information Technology Officer at Century Bank, how your financial institution can benefit from taking a deeper look at the devices that connect to your network.

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6 things you should know about ensuring healthcare IT security

Wednesday, August 08, 2012

With data breaches on the rise, IT departments everywhere are taking a deeper look at securing networks and sensitive data. As a healthcare IT pro, with patient data on the line, you know the stakes are high. The equation only gets more complicated when electronic medical records, mobile devices and cloud computing enter the picture. Instead of figuring it out on your own, leverage the expertise of the healthcare panel we’ve assembled for this free educational webinar. You’ll learn details about conducting routine, proactive IT security audits, including which areas to focus on.

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MSP Sales Best Practice: A Proven Strategy to Win New IT Managed Services Clients Each Month

Tuesday, July 31, 2012

During this 60 minute webinar, MSP sales expert Mark Woldman of MSP Sales Pros will share sales tips and best practices and show you how to build a strategy that includes surefire steps to help you build your pipeline and win more business. New MSP sales best practices you’ll learn include: Sale Process Design Tips – how to create a repeatable process that delivers results Demand Generation Tips – how to improve lead quality and avoid obstacles such as, "we already have an IT company" Pipeline Management Tips – how to identify hidden roadblocks in every deal Closing Techniques – how to be seen as the front runner every single time

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Taking Policy Management to the Next Level

Tuesday, July 17, 2012

Consistency is the hallmark of an effective, agile organization. With thousands of moving parts, ensuring that every user and every system is being managed consistently is critical. The laptop logging in from across town should be managed as robustly, as completely and as securely as desktops in the office next door. However, with thousands of systems logging onto and off various networks in multiple networks, it isn’t feasible for the IT department to manually touch every machine, ensuring it is in compliance with all IT policies. While some of these policies deal with capacity and performance, others manage access, authentications and security. As the amount of managed systems grows so does the need to properly monitor compliance and mitigate risks through comprehensive policy management and enforcement. And, as the complexity of issues associated with doing so efficiently, effectively and in real-time increase, the priority for having the best tools working for your organization to keep your people, assets and process safe will be paramount. As an IT asset manager you need to know such things as: What policies get applied to which systems? What if a user inadvertently makes a change to the system? What about new systems?

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Running IT like a Business: Best Practices on Transforming Your IT Department

Thursday, July 12, 2012

Every day IT Administrators struggle with remaining relevant within today’s fast moving business world, as well as keeping their value evident to the business. IT Service Providers take this challenge a step further and face being measured against a detailed invoice – forcing them to have the tools necessary to justify the monthly cost they represent to their clients. How do successful IT service providers retain their value in the face of commoditization of today’s IT industry? What can internal IT departments learn from IT service providers in order to achieve the same goal? In this webinar, we will explore how XL.net, a successful IT service provider, and Phusion Projects, their customer and innovative adult beverage manufacturer, have used the commoditization of IT to their advantage. Join us on July 12th at 2pm EDT and discover: How your IT organization can benefit from their practical experiences in Cloud Migration The unique differences and benefits of Outsourcing or Insourcing IT The value of the business relationship – for both IT service providers and IT departments Best practices on how to run your IT department like a successful IT service provider

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Service Provider Best Practice: Using Peer Group Benchmarks to Build a Highly Successful Business

Tuesday, June 26, 2012

During this 60 minute webinar, IT business management expert Larry Schulze of the Taylor Business Group will show you how to use peer group best practices and benchmarks to build a highly successful IT service provider business. New IT service provider operational best practices you'll learn include: How to identify – and leverage – the three primary roles of a peer group What are the key benchmark metrics to use via peer groups so you learn how to grow effectively – yet don’t give away the farm How to use best operational practices, compare financial benchmarks, and form alliance counterparts to achieve higher sales and profits How to implement these techniques into any peer group, user group, technical community, or other benchmarking group

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A New Way to Protect Your Servers and Workstations From Cybercriminals and Hackers

Wednesday, June 20, 2012

The common practice of threat management at the network's edge is no longer enough. Vulnerabilities still persist. Machines migrate in and out of the corporate network. And worse, most security compromises happen from known threats and exploits. Join IT systems protection expert, Jeff Keyes, for a discussion surrounding the most exposed threat surface faced by today's IT professionals – the endpoint – and learn how to take back the endpoint from the hands of attackers and cybercriminals. Attend this session and you'll discover: Common ways attackers infiltrate to the endpoint Methods of protecting yourself and ensuring that your organization is secure Solutions from Kaseya to help implement and maintain a security program across your network

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Five Simple Ways to Cut IT Costs Before the Next School Year

Tuesday, June 19, 2012

It’s no surprise that budgets get tighter every year – however, school IT departments can help cut costs by implementing a smart IT strategy. Aligning administrative, IT and educational goals is key when addressing the challenge of growing needs and shrinking budgets. Attend this webinar and discover the steps your IT department can take to help cut costs while still delivering great IT services to students and staff; including: Centralizing ticketing to improve efficiency and streamline IT processes Decreasing time spent fixing issues on-site, eradicating costly mileage reimbursements Understanding your network, allowing you to spend limited resources wisely Using power management & Wake-On-LAN, saving energy and money Allowing the administration to see the importance of technology within the school And all before the next school year begins.

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Five Tips to Improve Security at Financial Institutions

Thursday, June 14, 2012

Every year the number of advanced threats targeting the financial industry grows and because financial institutions commonly operate with distributed environments, it's more important than ever to reduce that window of vulnerability. Join this live webcast and discover the latest security trends from IDC experts as well as 5 tips for improve security and productivity in your financial institution.

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Thriving in a Multi-Platform World: Integrating Mobile Device Management into Your Overall Security Strategy

Tuesday, June 12, 2012

Android smartphones, iPads, iPhones and other consumer-oriented mobile devices have made their way into your organization. Once only used by a few technology-advanced employees, today it seems that everyone has a mobile device—and they demand to use it for both work and pleasure. Bring Your Own Device (BYOD) is a reality. Unfortunately, questions surrounding BYOD remain unanswered at many organizations. If an employee device is lost or stolen, can you lock it down or wipe it? Who provides support and configuration management? How can you be sure that employees are accessing the most up-to-date applications and corporate information? Who is responsible for backups? Would your mobile device management policies and procedures pass regulatory muster? Since managing mobile devices can be time-consuming and fraught with frustration, some banks have forbidden mobile devices other than corporate-issued Blackberry smartphones. But the flood gates are leaking as employees (and senior-level executives) insist on checking email on their iPhone or downloading business documents to their tablet. You can't beat them—but you can join them without sacrificing security or your sanity. Automated mobile device management enables you to efficiently discover, manage and secure the mobile devices your employees use—and the sensitive data they contain--without manual intervention. Tools such as geo location tracking, audit and inventory and profile management streamline device management, save time and provide transparency. If you are struggling with managing mobile devices or are involved in IT management, security, risk assessment or compliance, join Bank Systems & Technology and Kaseya for practical advice on gaining visibility and control of the mobile devices proliferating throughout your organization. Topics addressed include: • Integrating mobile device management into your overall security strategy. • Policy management changes that support a multi-platform environment. • Implementing authentication and encryption for mobile devices. • Guidelines for corporate versus personal device responsibility and governance. • Meeting audit and regulatory requirements for mobile device management.

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Healthcare Best Practices: 4 Critical IT Strategies to Avoid Data Breaches

Wednesday, June 06, 2012

With the large investment healthcare organizations make in security, recent evidence shows that one fact may be overlooked far too often: good security begins with sound IT management. The newly released 2012 Verizon Data Breach Investigations Report indicates that 96% of attacks were not considered highly difficult and 97% of breaches were avoidable through simple or intermediate controls. If attackers succeed in evading traditional security defenses (as they increasingly do), what’s to stop them from penetrating your organization? Don’t let the attacker find the systems management weaknesses in your healthcare IT strategy! Join, EMA Managing Research Director, Scott Crawford, and Ray Barber, Healthcare Security Expert at Kaseya, to learn how your organization can: - Utilize the #1 control that would have mitigated breaches in over 40% of the cases surveyed - Eliminate redundancies and break down silos that create gaps in security coverage - Exert more control over unit workstations and medical devices - Improve regulatory compliance for HIPAA, HITECH, PCI & Data Privacy

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MSP Best Practice: Using Service Blueprints and Strategic IT Roadmaps to Get More – and Bigger – Contracts

Tuesday, May 22, 2012

During this 60 minute webinar, MSP service delivery expert John Kilian of AntFarm will show you how to use service blueprints and implement strategic IT planning that fully aligns with your managed service offering to help you win more MSP business. New MSP service delivery best practice tips you'll learn how to: Help your clients see through the fog to the road ahead – a smoothly paved road where IT is aligned to meet the needs of their business Collaborate on your client's business goals and objectives and develop the IT strategies to support them Create the roadmap that will serve as the foundation for your client's IT planning and budgeting Deliver seamless integration and program management for the Strategic IT Plan that maps directly into your managed services offering(s) Become the ongoing program manager – a trusted advisor – for implementing new solutions that support the strategic IT plan Protect your managed services revenue from poachers and wannabes

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5 Ways to Solve Education IT Challenges of 2012

Wednesday, May 09, 2012

Want to learn how to understand and resolve the top 5 education IT challenges for 2012? We surveyed over 150 IT professionals in the education industry to weigh in on the most pressing issues they’re facing this year. Attend this webinar to hear which challenges education IT departments like yours are facing and how to solve them. Join us and listen to Chris Stroupe, IT Systems Administrator for KIPP Houston, discuss how his school/district is addressing these and other challenges. You’ll walk away from this event with solutions you can put into action immediately, including how to: Gain visibility into your entire network – including the school’s and the students’ mobile devices Reduce time spent fixing problems around campus (cutting on “sneaker net”) Eliminate downtime and improve productivity for school staff and students Improve overall security for all devices on and off your network As a bonus, learn about the industry’s only K-12 Education IT Systems Management Bundle – designed to tackle every issue faced by education IT departments today (including budget and personnel cuts!).

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5 Reasons why Automated IT is becoming the new standard for Financial Institutions

Tuesday, May 08, 2012

Financial institutions have more pressure than ever to manage and protect their networks, but have minimal time to devote to the ever-growing complexity of IT operations, regulatory requirements, and security policies. Automated IT is becoming the new standard at financial institutions, and for good reason. Join this webinar to hear the top 5 reasons why so many financial institutions are moving in that direction, and to learn how to: · Save time & money · Gain visibility over your entire network · Identify the most overlooked areas of network health · Align IT with your institution’s strategic goals Don’t miss this chance to hear first-hand these lessons learned from working with over 500 financial institutions for over two decades! Plus, you’ll hear CTO Leesa Anderson, from State Bank of Cochran, discuss the benefits her financial institution has seen since moving from traditional IT to an automated approach.

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Tech&Learning: IT Strategies to Overcome Tight Budgets

Thursday, April 26, 2012

Everyone is talking about the economy, including school district administrators and systems personnel whose budgets get tighter every year. Tech and administrative leaders can implement smart technologies so their districts end up with lasting solutions that address growing needs and requirements and save money in the process. This webinar will present speakers who will discuss the issue of challenges and solutions for great systems operations and a high Return on Investment (ROI) as well.

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6 Tips to Avoid EHR Implementation Failure

Wednesday, April 25, 2012

Despite the large investment in an EHR, many providers have failed to achieve the critical goals of implementation and use. Why? Adding technology to ineffective workflows does not resolve the underlying problems. Successful implementation occurs with the combination of a new technology and process changes simultaneously. Don’t miss out on the chance to learn how your healthcare organization can align process redesign with technology to alleviate the pain of converting to an EHR, and increase the likelihood of achieving real financial and operational benefits!

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MSP Marketing Tips: How to Use Your Web Site to Grow Your Business

Tuesday, April 24, 2012

During this 60 minute webinar, MSP marketing expert Dan Shapero of ClikCloud will show you how to get found on the web, engage your web visitors, and get more web conversions through improved web marketing to help you grow your MSP business. New MSP web marketing tips you’ll learn: Best practices to get found using Search Engine Optimization (SEO) How to write engaging content that connects you to your customers Tips for improving lead conversion rates and how to use pay-per-click (PPC) ads Methods for using website analytics for keyword discovery

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Retail IT's New Paradigm: Top 5 Takeaways from the RIS and Gartner Tech Trends Study

Tuesday, April 24, 2012

In record time retailers have voted to make mobile POS their top technology investment in 2012 and leveraging social media their priority over the next 18 months. These and other dramatic takeaways are found in the 2012 RIS/Gartner Retail Tech Trends Study, which paints a picture of an industry undergoing a major paradigm shift. Join RIS News and research partner Gartner Research as we reveal results from the most comprehensive technology study in retailing, now in its 22nd year. Gartner Research Vice President, Jeff Roster, and RIS Group Editor-in-Chief, Joe Skorupa discuss the changing technology landscape, including: Top technologies for investment in 2012 Major IT challenges over the next three years, including mobile security and developing apps for the newly empowered consumer Detailed IT budget analysis and strategic investment trends Mobile/Social/Local: How these are trends changing retail The effects, importance, risks and necessities associated with innovation and experimentation in today's omni-channel marketplace Don't miss this must-attend Web event. Advance reservations are a must, so click on the link today.

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How to Resolve the Top 5 IT Challenges of 2012 - for Financial Institutions

Wednesday, April 18, 2012

Want to learn how to deal with the top 5 Finance IT challenges for 2012? We surveyed over 150 IT professionals in the financial industry to weigh in on the most pressing issues they’re facing this year. Join this free webinar to hear which challenges financial IT pros, like yourself, are facing AND, how to solve them. Plus, we’ll have banking IT professional Kyle Simpson, IT Systems Administrator at First United Bank, discuss how his financial institution is addressing these, and other challenges. You’ll walk away from this event with solutions you can put into action immediately including how to: Gain visibility into your entire network Reduce time spent preparing for compliance audits and management reports Eliminate downtime and improve productivity Improve overall security for all devices on and off your network One attendee will win a New iPad.

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How Financial Institutions Can Leverage Technology to Improve Endpoint Security and Productivity

Thursday, March 22, 2012

Every year the number of advanced threats targeting the financial industry grows and because financial institutions commonly operate with distributed environments, it's more important than ever to reduce that window of vulnerability. Join this live webcast and discover the latest security trends from IDC experts as well as tips for improving security and productivity in your financial institution.

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Announcing Kaseya Network Monitor version 4.1

Tuesday, March 20, 2012

Join us on March 20th for a live webinar to see how KNM provides rich monitoring and reporting of almost any kind of network attached computer or device. KNM 4.1 adds support for VMWare environments and is included as part of the standard product.

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MSP Pricing Tips: Determining Optimal Margins for your Service Offerings

Tuesday, March 20, 2012

In this 60 minute webinar, MSP expert Erick Simpson of MSP University will show you how to answer these questions and create an effective MSP pricing plan. New MSP pricing tips you'll learn: How to define – and calculate – MSP labor cost (hint: its more than just sales comp) How to define – and calculate – MSP overhead cost How to use these costs together with the terms outlined in your managed service agreements, plus technician utilization rates, to determine how profitable your MSP practice truly is How to use this information to optimize your MSP margin – without losing customers Who Should Attend: MSP Owners, MSP Sales Executives, MSP Sales Managers, MSP Sales Representatives, MSP Operations Professionals

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Strategies Behind Highly Effective IT Management in Retail

Thursday, March 01, 2012

IT professionals in the retail industry are constantly looking for ways to deliver better IT services to the stores, kiosks and staff they support. Whether in an e-commerce environment or bricks-and-mortar stores, IT managers are facing a lot of changes -- having a solution that helps them manage the basics and prepare for the future is critical. And with today’s ever-changing technology (mobile, POS, distributed environments, etc.), the question remains: How can retailers overcome the challenges of today in order to apply an effective ITSM plan? And what about all those mobile and POS devices that need to be supported as well? Join us for this live web seminar to learn what the top retail IT challenges are and learn best practices on solving them. As a bonus, you’ll hear from Aline Menezes, Sr. Systems Administrator at ShoeDazzle.com, as she shares how she successfully overcame these challenges. Speakers will also discuss how to provide the IT solutions required to reach business goals by: - Effectively managing POS devices - Making the right decision between integrated and point solutions - Increasing the availability of audit and inventory information of your devices - Reducing the amount of time spent fixing problems on-site - Decreasing the impact downtime has on the business Speakers: Aline Menezes Senior Systems Administrator ShoeDazzle.com, Inc. Ray Barber ITSM Specialist Kaseya

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Adopting the Bring Your Own Device Trend Securely and Efficiently

Wednesday, February 29, 2012

Mobile devices are making an enormous impact on how teachers teach and students learn. Devices such as Tablets represent a powerful new way of expanding learning - whether students bring their devices from home, get them from school or a hybrid of the two. Not only that, but both students and faculty are fundamentally changing how they acquire, process and put new knowledge to use. School IT departments are critical in the BYOD movement. As exciting as this trend is for students and school staff, it is important that the IT team is aware of what it really takes to effectively and securely manage these hundreds of devices. Attend this webinar and learn what steps you need to take to successfully implement and run a mobile device management (MDM) solution in your school(s): Keeping track of all your mobile devices with robust monitoring, inventory & asset management Preventing devices from causing regulatory violations (such as FERPA) or financial loss Reducing the learning curve associated with implementing a new MDM solution Changing your IT strategy to ensure superior mobile device support at the lowest cost Creating an MDM solution implementation workflow that makes sense for your team and organization "The trick to being successful is knowing what your MDM plan is, and ensuring that it works BEFORE purchasing any mobile devices" — Drew Lane Presented by: Drew Lane, director of technology, Derby Public Schools Ray Barber, product strategy specialist, Kaseya

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Leveraging Technology to Solve the Top Regulatory Challenges of 2012

Monday, January 23, 2012

Join Compliance Guru, Tom Hinkel, to learn how you can use technology to solve the top regulatory challenges your financial institution will face in 2012. In a time of compressed margins and decreasing fee income, the cost of compliance can be a very real drain on bank profitability and efficiency. However, financial institutions can enhance overall compliance, as well as critical management reporting requirements, with technologies such as automated hardware and software tools. If you are involved in banking IT management, risk assessment or compliance, join Kaseya and Safe Systems, Inc. to learn best practices for using technology to meet compliance requirements. You’ll Learn: · The 3 critical components of all compliance programs - and which one may be missing from yours · How to ensure your policies, procedures and practices are in alignment with constantly changing regulations · Why you should align technology with your strategic plan · New ways to leverage technology to drive compliance and systems strategy · Best practices to increase network security with IT automation

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Just For MSPs - How To Create an Effective Marketing Plan that Delivers Results

Wednesday, February 22, 2012

In this 60 minute webinar, IT marketing veteran Robin Robins will show you how to create an effective MSP marketing plan. New MSP marketing tips you'll learn: How to start your marketing plan if you've never created one before What is the single most important question you need to answer about your business What are the critical numbers and percentages you'll need to know How to draft a marketing budget and what – and where – to spend How, when and what to look for when hiring a marketing manager How to use blended media to attract more clients (including web, social media, e-mail, direct mail, telemarketing and more) What are the secrets to IMPLEMENTATION – and keeping your campaigns on track

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What you need to consider when adopting BYOD

Thursday, February 16, 2012

Are you concerned about managing employee’s personal smart phones and tablets in your corporate network? Are you planning a mobile device strategy this year? According to Forrester, 31% of firms have implemented a mobile device solution while another 42% of firms are looking at implementing in 2012. Join Forrester Analyst Benjamin Gray and discover: - Why IT professionals and MSPs alike must understand business requirements of choosing an MDM Vendor for the long haul - The Convergence of mobile, tablet and PC management – an endpoint is an endpoint - The importance of managing all three platforms - iOS, Android and Blackberry - for global organizations - The key criteria to consider in coming up with your BYOD MDM solution - Cloud-based or on-Premises solution – how to decide? This webinar is for CTO, CIO, IT professionals, and Managed Service Providers. Space is limited, please reserve your spot today.

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Work Smarter (Not Harder): Tour a Day in the Life of an Education IT Pro

Thursday, January 26, 2012

Learn how Chuck Jones, Chief of Technology at Jackson-Madison County School System, provides IT services and support to a growing teacher and student population in his school district while remaining budget sensitive. Follow a day in the life of Chuck as he walks you through his central Web-based management console to remotely manage thousands of distributed systems live. Chuck will also team up with Jeff Keyes from Kaseya to answer your questions throughout the event. You will learn how to: Manage thousands of distributed systems with a limited staff Implement patching policies and deploy applications remotely Utilize an effective inventory system for workstations, servers and mobile devices Minimize downtime so students can learn and teachers can teach

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From Contact to Contract: Top 5 MSP Sales Practices to Win More Customers

Tuesday, January 24, 2012

In this 60 minute webinar, MSP sales expert Mark Woldman will discuss 5 sales best practices to increase the size of your sales pipeline. New MSP sales tips you'll learn: Designing – how to create an effective process that moves deals through your pipeline faster and more often Messaging – how to create compelling, unique messages that get prospects to engage with you Prospecting – how to prospect like a pro and open doors like never before Qualifying – how to identify your best deals (and avoid wasting time on deals that will never close) Closing – how to set up “the close” in your very first meeting Who Should Attend: MSP Owners, MSP Sales Executives, MSP Sales Managers, MSP Sales Representatives, MSP Operations Professionals

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Your First MDM Sales Pitch

Wednesday, January 11, 2012

Now that the holidays are over, you’ll probably see your customers' employees bringing thousands of new iPads, iPhones and Android devices to work. Get control of the situation. And drive profit along the way. During this Channel Expert Hour webcast, hear directly from HTG Peer Groups and Kaseya — as they describe exactly how to sell Mobile Device Management during your first sales call of 2012.

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A Day in the Life of a Successful MSP

Tuesday, December 06, 2011

oin this webinar to hear top MSP, Dan Tomaszewski, Owner/President of Computer House Calls, tell you how he uses Kaseya and Autotask to deliver world-class services while continually increasing his monthly recurring revenue stream. You'll learn: (1) How Computer House Calls transitioned their business from a Break-Fix to a Managed Service delivery model. (2) Critical steps to implement in your business that save the most time and effort for MSPs. (3) The most important services to offer your customers, along with the most efficient and profitable way to deliver them. Instead of listening to a bunch of marketing fluff, you'll hear from this true MSP discuss the best tools, features and technical functions his company uses to deliver efficient, profitable IT services to customers.

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PC Lifecycle Management Made Easy (12/5)

Monday, December 05, 2011

Attend this webinar to learn about: Imaging and Deployment - Capture complete computer system images into image repositories. Manage and deploy those images to targeted machines. Kaseya Online Backup - Online Backup allows organizations to conduct remote folder- and file- level backups of distributed desktops, laptops and servers that can be accessed and restored to any machine at any point in time.

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PC Lifecycle Management Made Easy (11/28)

Monday, November 28, 2011

Attend this webinar to learn about: Imaging and Deployment - Capture complete computer system images into image repositories. Manage and deploy those images to targeted machines. Kaseya Online Backup - Online Backup allows organizations to conduct remote folder- and file- level backups of distributed desktops, laptops and servers that can be accessed and restored to any machine at any point in time.

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Secure IT Systems Made Easy

Monday, November 21, 2011

Attend this webinar and learn about: Kaseya Antivirus - Kaseya Antivirus for Windows Workstations provides complete protection on networks and beyond from potentially dangerous programs and network attacks. Kaseya Antimalware - Kaseya Antimalware utilizes technologies that are designed to quickly detect, destroy, and prevent malware while leveraging the automation capabilities of the Kaseya framework. Kaseya Patch Management - Through Kaseya's Patch module, automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and updates. And MUCH more!

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How I Converted Operational ITSM into a Strategic Capability - A Financial Services Case Study

Thursday, November 17, 2011

Do you feel like a business partner or just an internal IT service provider? Do you struggle to make your voice heard in larger organizational decisions? Technology for smaller organizations tends to be squarely focused on operations and support, which can sideline IT’s bigger goals and a broader strategic role in favor of "just keeping the lights on." To make matters worse, most end-users only ever get to see the "bad side" of operational IT, such as when "something’s broken" or "too slow." Attend and learn how to improve the quality of the end-user experience while reducing operational cost, and also leverage real-time data from support and service operations to communicate the value of IT's measurable impact, all which will help you strike the ideal balance between visible value…….and invisible support.

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A Better Way to Manage Education IT Systems: A K12 School ITSM Case Study

Tuesday, November 15, 2011

Schools and districts face unique IT systems management challenges. In these times of tight budgets, they also often require a very lean operating environment. The goal is to optimize school IT infrastructure management in order to save time and money. The question is how. In this Webinar you’ll learn how the Santa Clara Unified School District in California - a district with a 14,000 student network with 7,500 IT assets spread across 24 schools - transformed its IT management.

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Mobile Device Management Made Easy (11/14)

Monday, November 14, 2011

Attend this webinar to learn how Kaseya Mobile Device Management provides you the power to have visibility across the entire network, including mobile devices! Want to learn more about KMDM? Visit us at: http://www.kaseya.com/features/mobile-device-management.aspx

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Top 5 Sales Tips to Drive Demand + Win More Customers

Wednesday, November 09, 2011

Marketing alone won't get the job done! To be successful you can't solicit leads, you must generate demand! Join this webcast to learn the important difference between marketing and demand generation. Discover the skills, tools, and techniques necessary to consistently generate demand for your services. Mark Woldman, Renowned MSP Sales Strategist, will show you the tools and techniques you must put into practice to attract more customers. Anyone can close business but, if you can't open, you can't close! You'll Learn: (1) Proven methods for "opening" new opportunities. (2) How to eliminate the most common objections you are sure to get when prospecting. (3) How to create a solution that will be seen as "a perfect fit" by your prospects. (4) How to use compelling sales materials to spark interest and create demand for your solutions and services. (5) Proven tactics for creating sales letters that generate results.

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Learn How to Generate More Sales, New Customers, and Make More Money - It's Easier Than You Think!

Wednesday, November 02, 2011

Join IT Marketing Guru, Robin Robins, for this free webinar where she will share with you how to finally generate more sales and new customers on demand and how to make money easier than you've ever done before! There is no "easy button" to success and those looking for a quick fix or lazy way to make a lot of money will not find it here. What you will hear from Robin is the unvarnished truth about what you need to do to set up a powerful client-attraction sales process that will feed you high-end, profitable new clients for LIFE. Robin has 10+ years of experience in developing effective sales and marketing systems for IT businesses, and she'll share her proven secrets with you! Attend this 1 hour presentation to discover: (1) The single biggest secret to IT sales success that practically NO one truly understands or practices. (2) Why what you sell doesn't matter as much as you think (cloud, managed services or break fix services) – and what really DOES matter that most IT pros ignore in the sales process. (3) The 5 dumbest things IT businesses do to sabotage their sales efforts (truly poor sales practices revealed and solved). (4) How to get your marketing to do most of the heavy lifting (this is ideal for introverts or those who hate networking, cold calling and prospecting, like Robin does).

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Mobile Device Management Made Easy (10/31)

Monday, October 31, 2011

Attend this webinar to learn how Kaseya Mobile Device Management provides you the power to have visibility across the entire network, including mobile devices! Want to learn more about KMDM? Visit us at: http://www.kaseya.com/features/mobile-device-management.aspx

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Learn How to Double or Triple the Industry Average for MSP Profit Margins

Wednesday, October 26, 2011

Join MSP legend, Gary Pica, to find out how to boost your 2011 profits - NOW! 20%, 25%, 30% and even 35%...Do these net profit percentages seem out of reach? Gary Pica, President of TruMethods, will take the mystery out of driving MSP profit margins. During this session you will learn: (1) What factors drive profit margins, (2) Key "smart numbers" to guide you, (3) Three steps to higher margins, (4) Keys of integrating cloud services for higher profits, (5) One number that will change your business!

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Supporting Mobile Productivity With A Limited IT Budget

Tuesday, October 25, 2011

Join us and hear from Kaseya mobile IT management experts as we discuss core strategies for supporting the mobile revolution on a shoestring budget, and offer tangible best practices from Kaseya's new software suite that will pave the way for mobile productivity within your organization (making top-level and strategic mobile decisions, maximizing the existing app landscape, securing the mobile data stream, and responding to end-user requests).

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Strategically Market and Sell Your Managed Services!

Thursday, September 29, 2011

Do you struggle with marketing, differentiating or selling the benefits of your Managed Services practice to new and existing clients? Then reserve your place now for the 3rd and final part of our "Kaseya Summer Sessions" Series, an information packed webcast featuring Managed Services expert Erick Simpson, who is a recognized IT and Managed Services Author, Speaker, and Trainer.

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How Offering Mobile Device Management will Dramatically Impact your IT Service Business

Thursday, September 22, 2011

Users and data are moving to mobile devices. So should your Managed Service Delivery! Join Steve Brasen, EMA Managing Research Director, and Gerald Beaulieu Director of Product Marketing for Kaseya, for an in depth look at the mobile device market and the management challenges and best practices. You’ll also hear from Jacob Braun, President and COO of Waka Digital, on how he’s using Kaseya Mobile Device Management in his business. He'll explain how he anticipates improving efficiencies while dramatically increasing service levels for his customers and profits to his bottom line! Attend this FREE one hour presentation to hear about: (1) The most recent EMA research data on a variety of mobile management trends that will impact your business. (2) How a top MSP is leveraging Mobile Device Management today and what impact he predicts it can have to an MSP’s bottom line. (3) Features of the Kaseya Mobile Device Management Module including: Audit and Inventory, over the air configuration, device tracking, locking and wiping, and Email provisioning

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Supporting Mobile Initiatives Without Increasing Budget

Tuesday, September 20, 2011

For IT organizations it sounds like an increase in new, complex, and even more end-user support interactions – and of course, doing it all without any increase in staff resources to accommodate. Join us as we discuss strategic and tactical best practices for supporting the influx of end-user mobility devices like laptops, tablets, and smart phones without having to increase operating budgets.

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A New Way to Protect Your Servers and Workstations From Cybercriminals and Hackers

Wednesday, September 14, 2011

The common practice of threat management at the network's edge is no longer enough. Vulnerabilities still persist. Join IT systems protection experts, Jeff Keyes and Jeff Keller for a discussion surrounding the most exposed threat surface faced by today's IT professionals – the endpoint – and learn how to take back the endpoint from the hands of attackers and cybercriminals.

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Pragmatic Mobile Management: Best Practices for Enabling a Mobile Workforce

Thursday, September 08, 2011

Mobile devices, such as smart phones and tablets, are seeing unprecedented adoption as resources for enabling workforce mobility. Join Steve Brasen, EMA Managing Research Director, and Jeff Keyes, director of product marketing for Kaseya, for an insightful look at mobile management issues and best practices. Included in this one hour presentation will be discussion points supplemented by primary research data on a variety of mobile management topics.

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How Mobile Device Management will Dramatically Impact your Business (4PM PDT)

Wednesday, August 31, 2011

Be one of the very first IT professionals to see the highly anticipated Kaseya Mobile Device Management solution in action. Join Kaseya's Mike Sheffey, VP of Product Management, and Gerald Beaulieu, Director of Product Marketing, as they share details of Kaseya Mobile Device Management, and how it can dramatically impact your IT management policies.

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How Mobile Device Management will Dramatically Impact your Business (10AM PDT)

Wednesday, August 31, 2011

Be one of the very first IT professionals to see the highly anticipated Kaseya Mobile Device Management solution in action. Join Kaseya's Mike Sheffey, VP of Product Management, and Gerald Beaulieu, Director of Product Marketing, as they share details of Kaseya Mobile Device Management, and how it can dramatically impact your IT management policies.

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Better Outcomes in Healthcare IT | Key Lessons from an IT Leader

Tuesday, August 30, 2011

With healthcare legislation (such as PPACA) seemingly on the move every day, healthcare IT professionals are under constant pressure to measure and demonstrate ROI and prove the impact their IT has on patient outcomes - not to mention business outcomes. Join us on August 30 for our latest Customer Spotlight Web seminar and hear from one of Kaseya's customers: one of the country's largest allergy practices, the Allergy Asthma & Sinus Center.

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Pricing Managed Services for Maximum Profits!

Thursday, August 25, 2011

Learn Proven Pricing Strategies for Managed Services that Maximize Profits! Do you want to learn a successful pricing strategy for your Managed Services that will dramatically increase your businesses profits? Then reserve your place now for the 2nd of the 3 part “Kaseya Summer Sessions,” an information packed webcast featuring Managed Services expert Erick Simpson, who is a recognized IT and Managed Services Author, Speaker, and Trainer.

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Top 10 Strategies: Making Operational IT Strategic

Thursday, August 25, 2011

Join us for this webinar as we discuss how to gain strategic influence by making “Operational IT” into a “Strategic” project that elevates core metrics and ties them to the equivalent “business” functions as a foundation for getting a seat at the table. Key to this strategy will be making preventative measures and operational functions more visible to the organization, while proactively minimizing and eliminating the visibility of problems before and as they occur.

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6 Proven Sales & Marketing Tips for MSPs

Wednesday, August 17, 2011

Increase sales and gain more customers NOW with these 6 sales & marketing secrets. Attend this webcast to get the "MSP Sales & Marketing Roadmap" that will help you gain new customers immediately! Mark Woldman, President of MSP Sales Pros, will give you the tools, training and guidance you need to create a clear, easy to follow plan that will have you selling more services faster than ever before.

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My Bank Is Ready for the New IT Paradigm - A Regional Bank Case Study

Tuesday, August 02, 2011

In an environment constantly faced with high pressure demands – such as competition and regulation – banks and financial institutions must respond by creating and managing dynamic information on their network. Join us for our latest Customer Spotlight webinar as hear from one of our customers, People’s Bank & Trust, a $200M regional bank in Kansas with IT assets spread across 10 locations. Based on firsthand experience, learn how they use automated IT systems management to have a leg-up in navigating their bank’s technology, security and operations while identifying upcoming opportunities to address the market challenges.

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Learn MSP expert Erick Simpson’s secrets to starting a successful Managed Service business model!

Wednesday, July 27, 2011

Do you want to learn how to successfully get started with Managed Services and generate a significant increase in sales for your Managed Services in 2011 and beyond? Then reserve your place now for the 1st of the 3 part “Kaseya Summer Sessions,” an information packed webcast featuring Managed Services expert Erick Simpson, who is a recognized IT and Managed Services Author, Speaker, and Trainer.

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The Mid-Sized IT Support Challenge of Mobility (BYOPC, Work-from-Home, Mobile Computing) - and How To Solve It!

Tuesday, July 26, 2011

Delivering IT services and support for a medium-sized businesses is a constant challenge for CIOs, CTOs, and IT Managers because there’s an inherent struggle of conflicting priorities. Ultimately, the goal is to grow the business by making strategic investments in people and technology, but there are cost constraints that challenge Technology Leaders to be ‘creative with budgets’ and ‘do more with less.’ As a result, most MBs are looking at a variety of end-user compute programs that will turn CapEx to OpEx. Join us as we discuss the unique challenges facing Mid-Sized IT Organizations and tangible best practices for overcoming these conflicts while supporting the desires and requirements of end-users and other leaders within the organization.

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Bring Your Own Device: More Tools, Less Money, Better Security

Thursday, July 21, 2011

This webinar will provide information on how districts are managing student and staff devices on their networks, how they are providing cost effective support, and how they make sure that all of their systems are secure both on and off site.

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Learn How to Better Protect Your Customers Against Today's Cybercriminals and Hackers

Wednesday, July 20, 2011

The common practice of threat management at the network's edge is no longer enough. Join IT systems protection experts, Jeff Keyes and Jeff Keller, product marketing managers at Kaseya, for a discussion surrounding the most exposed threat surface faced by today's IT professionals – the endpoint. It's time to take back the endpoint from the hands of attackers and cybercriminals.

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When Technology IS the Business, Effective IT Management is Critical

Tuesday, July 19, 2011

In financial services, an industry focused on data and financial analysis, technology is as much a part of the business as the traders, portfolio managers and risk managers who develop financial products. Without the ability to run an integrated and cost effective IT organization, CIOs risk not being able to respond to business goals and provide technology support to the portions of the enterprise that drive business. In this InformationWeek Financial Services webcast, hear how firms are finding better ways to manage information technology across the enterprise and hear how one bank has improved its own IT management capabilities.

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How to Attract and Close More Cloud Computing Clients - NOW

Thursday, July 07, 2011

The Cloud is everywhere and your clients are getting bombarded with ads and TV commercials daily. It’s no longer a matter of IF they will move to the Cloud, but WHEN. During this session, IT Marketing Guru Robin Robins will share how to position your business to profitably convert existing clients to Cloud Computing Services and how to attract and close more new contracts. You'll discover (1) Where the opportunities are to sell cloud computing solutions now and in 5 years, (2) The common characteristics that all cloud “sweet spot” clients share and how to attract them, (3) Hot target markets for cloud computing and which ones you should avoid, (4) How to avoid wasting thousands of dollars, and your precious time, on marketing campaigns that don’t work. Robin will reveal the exact mistakes MSPs make over and over again in their marketing that guarantees a big, fat "$0" return - and what you SHOULD be doing instead, (5) How to demonstrate VALUE for cloud computing.

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The only automated and complete IT Systems Management solution built exclusively for IT Service Providers is here!

Wednesday, June 29, 2011

Come learn how the NEW Kaseya Managed Service Automation (MSA) Bundle will help you take your IT Service business to the next level. The MSA Bundle was designed and built by compiling best practices from thousands of IT Service Providers just like you along with the automation power of the Kaseya IT Systems Management Platform. Join Kaseya’s Director of Product Marketing, Gerald Beaulieu, and Senior Product Specialist, Jason Dettbarn, as they illustrate the key benefits of this exciting new solution from Kaseya and see firsthand how it can transform your service delivery business into an automated money making machine!

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How to Support Mobile Learning Initiatives Without Increasing Your Operating Budget

Thursday, June 23, 2011

For IT organizations in education, it sounds like an increase in new, complex, and even more end-user support interactions – and of course, doing it all without any increase in staff resources to accommodate. Join us as we discuss strategic and tactical best practices for supporting the influx of end-user mobility devices like laptops, tablets, and smartphones without having to increase operating budgets.

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The only automated and complete IT Systems Management solution built exclusively for IT Service Providers is here!

Thursday, June 09, 2011

Come learn how the NEW Kaseya Managed Service Automation (MSA) Bundle will help you take your IT Service business to the next level. The MSA Bundle was designed and built by compiling best practices from thousands of IT Service Providers just like you along with the automation power of the Kaseya IT Systems Management Platform. Join Kaseya’s Director of Product Marketing, Gerald Beaulieu, and Senior Product Specialist, Jason Dettbarn, as they illustrate the key benefits of this exciting new solution from Kaseya and see firsthand how it can transform your service delivery business into an automated money making machine!

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Making Operational IT Strategic: Special Edition for Education CIOs

Thursday, May 26, 2011

Join us for this webinar as we discuss how to gain strategic influence by making “Operational IT” into a “Strategic” project that elevates core metrics and ties them to the equivalent “business” functions as a foundation for getting a seat at the table. Key to this strategy will be making preventative measures and operational functions more visible to the organization, while proactively minimizing and eliminating the visibility of problems before and as they occur.

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Is every healthcare IT department patching as effectively as they can be?

Wednesday, May 11, 2011

In this FREE webinar, participants will learn 4 best practices – and one bonus item – for effective patch management, including Discovering and assessing the environment to be patched; Identifying and testing new patches; Evaluating and planning for the patch deployment; Deploying the patches and remediating the exceptions; and the BONUS: Effectively automating patch management.

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How to Immediately Gain New Customers with the MSP Sales & Marketing Roadmap

Wednesday, May 11, 2011

Attend this webcast to get the "MSP Sales & Marketing Roadmap" that will help you gain new customers immediately! Mark Woldman, President of MSP Sales Pros, will give you the tools, training and guidance you need to create a roadmap that will have you selling more services faster than ever before.

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Safeguard Technology to Advance Student Achievement

Thursday, May 05, 2011

View this webinar and hear IT professionals discuss the challenges, the solutions, and the results from Chuck Jones, an IT leader just like you who has automated patch management tasks, developed solid business processes and implemented best practices to help him actually do more - with less.

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Patch Management: 4 Best Practices and More for Today’s Banking IT Leaders

Wednesday, April 27, 2011

In our work with thousands of customers worldwide, we share best practice tips and discuss how a comprehensive patch management strategy requires the successful and seamless execution of disparate functions. Effective strategy should employ best practices and address patch planning through implementation, as well as ongoing operations in order to ease the impact of change.

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4 Best Practices for Patch Management for Education IT Professionals

Wednesday, April 20, 2011

Every education IT leader knows about patch management. But is every education IT department patching as effectively as they can be? Or need to be? In this webinar attendees will learn how to discover and assess the environment to be patched; Identify and test new patches; evaluate and plan for the patch deployment; and deploy the patches and remediate the exceptions.

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3 Paradoxes of Educational IT Support (And How To Solve Them)

Tuesday, April 19, 2011

Delivering IT services and support for K-12 schools can be a constant challenge as CIOs struggle with conflicting priorities. Join us as we discuss these and other unique challenges facing the K-12 sector. We’ll offer insight into remediating IT conflicts – moving IT away from the under served, underfunded status quo – and discuss best practices for CIOs to gain strategic influence.

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The Top 5 Proven Marketing Strategies of Profitable MSPs

Thursday, April 14, 2011

If you want to know the absolute BEST way to secure more high-profit, managed services contracts, don’t miss this free webinar. Marketing Guru Robin Robins will reveal what’s working right now for IT business owners to convert their clients to managed services, and to secure new contracts, quickly and easily.

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How can school district IT professionals do more with less?

Tuesday, March 22, 2011

Join us to discuss the challenges, the solutions, and the results from IT administrators just like you who have automated key IT tasks, developed solid business processes and implemented best practices to help them actually do more - with less - without leaving their desk!

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Managing Remote IT Systems from Your Office: 5 Tips for Healthcare IT Directors

Tuesday, February 15, 2011

Healthcare IT leaders today are charged with doing more with less. Without a travel budget. Join us on January 19th to discuss the challenges, the solutions, and the results from IT administrators just like you who have automated key IT tasks, developed solid business processes and implemented best practices to help them actually do more - with less - without leaving their desk.

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5 Strategies for Managing Remote Finance IT Systems from Your Office

Wednesday, February 02, 2011

No one knows better than financial services IT executives about the costs of IT systems downtime. IT automation is the key to delivering a proactive, results-based IT service model. At this free, one-hour webcast, moderated by Bank Systems & Technology and Insurance & Technology you will hear about the benefits of an integrated, automated approach to managing remote IT systems. Attendees will get an insiders' look at five steps proactive financial institutions can take to improve service delivery capabilities – resulting in increased productivity, consistent service levels, improved utilization of staff, expanded service capabilities and cost reduction:

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Managing Remote IT Systems from Your Office: 5 Tips for Education IT Directors

Wednesday, January 19, 2011

In this FREE webinar, participants will learn a new way to: • Protect endpoints on and off the network • Eliminate data loss and maintain data compliance • Patch and update applications • Install/distribute new software applications • Discover and inventory hardware/software assets

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Best Practices for Service Desk Implementation

Wednesday, December 08, 2010

Through a focused case study with Loren Gracer, Manager of Networks for Health Delivery, a premier Midwest health care organization, we’ll take a look how automating the service desk can achieve practical results effect transformative changes within any enterprise organization. We’ll look at some key pitfalls that organizations encounter in the quest for automating their service desk, and with technical expertise from Javier Esteve, Enterprise Services, Kaseya, we’ll discuss better strategies for workforce management, ticketing, increasing IT ROI while decreasing TCO and leveraging key metrics in order to constantly improve service delivery.

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Best Practices for Service Desk Implementation

Wednesday, December 08, 2010

Join us as we discuss best practices and strategies for a successful service desk implementation. Through a focused case study with Health Delivery Inc., we’ll take a look how automating the service desk can achieve practical results and effect transformative changes within any enterprise organization.

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ITIL Process Delivery: The Why and How

Tuesday, December 07, 2010

Have you been thinking about leveraging ITIL? Have you set it aside as “next year’s” initiative because you think it’s too complex, costly or you just don’t have the time? Join Kaseya for an insightful presentation on understanding the fundamentals of ITIL and how you can easily transform your IT operations with an automated, process driven solution based on ITIL standards.

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ITIL in the Field: University of Kentucky – Case Study

Tuesday, November 16, 2010

Join us as we speak with Greg Franseth, Director of Information Services, University of Kentucky about his work to put ITIL in action using Kaseya at a top academic institution. We’ll look at the details of the technologies as applicable in any Enterprise environment, challenges and opportunities for Corporate IT, and before-and-after analysis of the ITIL process with moderator Anthony Juliano, CTO, Landmark Ventures.

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Revolutionary Banking: Solutions to 10 Common Problems in Banking IT Systems Management

Thursday, October 28, 2010

In this free InformationWeek Financial Services webcast, participants will learn about: The 10 most common banking IT systems management problems Common misconceptions in banking IT systems management Best practices for managing highly distributed banking IT systems How IT automation technology can help you revolutionize your systems management

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ITIL Process Benefits and Costs: Is ITIL worth implementing?

Tuesday, October 19, 2010

In the current environment, CIOs are forced to ask: Does ITIL truly pay back in the long term, and is it even worth the effort when so much energy is necessarily being focused upon the here and now? Will trends toward automation make ITIL easier to execute in the future, and will there ever be a truly manageable means of implementation? View this webinar to learn more.

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Head Of The Class: Answers to 10 Common Education IT Systems Management Problems

Thursday, July 29, 2010

In this FREE webinar, participants will learn about: • The 10 most common education IT systems management pain points • Common education IT management misconceptions • Best practices for managing highly distributed education IT systems • How IT automation technology can help you relieve your systems management pain

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Finding Relief: Cures for 10 Common Healthcare IT Systems Management Pains

Tuesday, July 27, 2010

Today’s healthcare IT systems management doesn’t have to be thankless. Nor does it have to be painful or require tons of overtime. In this webinar, sponsored by HIMSS, gain valuable management insights from the IT Director at The Allergy Asthma & Sinus Center, hear his discussion of common IT systems management pain points, and learn how this leader found relief using IT automation technology.

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Ahhhhh... Get Relief from 10 Common IT Systems Management Pains

Tuesday, May 18, 2010

Whether it’s blocking a new software virus, managing the latest loss (or theft) of a company laptop, or simply dealing with rogue “IT hobbyists” and naïve bosses, people just don’t understand the expertise, time and patience required. In this panel webinar moderated by United Business Media Editor Dan Neel, gain valuable management insights from executives at People’s Bank & Trust and Gulf Coast Community Services Association, hear their discussion of common IT systems management pain points, and learn how these leaders found relief using IT automation technology.

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Are your IT systems distributed? Or convoluted?

Thursday, February 25, 2010

Join Kaseya and its special guest, Mary Johnston Turner, IDC Research Director for Enterprise Systems Management Software, to discuss opportunities for using integrated, automated IT management tools to improve operational efficiency while improving service levels. Ms. Turner will share recent IDC research findings on the benefits of IT management automation and integration.

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Simplifying School IT Support without Breaking the Bank

Thursday, February 04, 2010

Learn how to safeguard the digital resources of students and staff – both by protecting against intrusions that undermine the integrity, fidelity, and efficiency of the technology and digital content as well as by using the most cost-effective method possible to safeguard those digital resources.

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Horror Stories: Managing IT Across Multiple Locations

Tuesday, October 27, 2009

How one extra sharp IT manager eliminates daily agony, hassle and repetition

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Take the IT Challenge: Managing K-12 systems with small budgets and few resources

Wednesday, October 21, 2009

Learn how a Technology Director overcame the challenge of a small budget and few resources to manage multiple IT assets effectively

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Managing Healthcare IT: Is Your Environment As Healthy As It Can Be?

Tuesday, October 20, 2009

Join us for this Healthcare IT News sponsored webcast and discover how a Technology Director for a regional hospital diagnosed the causes of inefficient systems management and applied an effective cure.

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The End of Insanity: Manage school IT systems without going crazy

Tuesday, October 13, 2009

Discover how one brilliant IT manager avoids daily agony, hassle and repetition

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