The power of IT Automation: Customized services delivery in an instant.
Create an endless number of services and schedule these services to run automated and unattended across any managed asset in your organisation.
Through Procedures, Kaseya provides pro-active service delivery capabilities that result in increased productivity, consistent service delivery, maximum utilization of staff, expanded service capabilities, cost reduction and much more.
What is Automation?
Regardless of the size of your business now you can experience the rewards in operational productivity and increased profitability through IT automation. By implementing a comprehensive and integrated solution with the power, flexibility and scalability to meet your needs today and expand as your business grows, IT automation enables a pro-active approach to improved operations and customer satisfaction. From Software Inventory to Remote Desktop Management, Kaseya provides the tools, technology and resources that make complete IT automation possible.
Automation is a key factor in the delivery of successful IT Services. Kaseya provides unparalleled automation of the everyday services you deliver so that you can create and automate services on demand.
Through Procedures, Kaseya provides pro-active service delivery capabilities that result in increased productivity, consistent service levels, maximum utilization of staff, expanded service capabilities, cost reduction and much more!
Procedures
A Procedure can be as simple as automating the execution of a utility every day to determine if a disk is healthy. If it’s not, run a log the results and raise a ticket. If is ok, log the result that it is healthy to report on later.
Some of the more creative things our customers have automated with Procedures:
“We implemented an additional VLAN on our clients’ network. The new VLAN can only get to one place on the Internet and has no local connectivity; i.e. a device in the VLAN can only get back to Kaseya but not contact any clients on the LAN (total isolation).
"We then tied this to Kaseya Monitoring which on detecting a virus runs the Procedure and moves the client to isolation ensuring segmentation from the other devices but allowing continued management from our Kaseya system on the Internet.
We then run several automated actions including booting to safe mode to do a full deep AV scan and clean and informing the user and service desk. This allows us to clean, address even re-image a machine without risk to the rest of the corporate network, and all without human intervention.”
- Andrew Benyon - IT Director, Circle IT
Procedures are scheduled and executed by the agent without end-user intervention. All steps are logged and can be reported on at any time. The lightweight highly powerful scripting language gives ultimate control and flexibility while minimizing impact on the local machine in a way that is totally unique in the IT Systems Management world.
Not only can IT Professionals create an endless number of services and schedule these services to run automated and unattended, Kaseya provides tightly integrated Policy Management which means all Procedures can be preconfigured as a part of an overall service offering and schedules created prior to deployment. This means that once Kaseya is deployed to a network, machines are being managed by policy with no tech time required. This is the key to reducing cost of service delivery, improving scalability and increasing productivity within an organization.
Built in Good Practice
Once you have tried it we think you’ll agree that Kaseya’s innovative and unique Procedure Editor and Automation Procedures are not only powerful, but incredibly simple to use and can be used to automate just about any IT process you can dream up.
And to get you implemented quickly and make it even simpler to use Kaseya delivers automated processes ready to go straight “out of the box”. Distilled from years of working with IT Service Providers and Corporate IT departments the Automation Procedures in Kaseya cover Good Practice for many important business services covering areas such as routine maintenance, software deployment, security and compliance.
Testimonials
The automation features dramatically reduce the complexity of our environment. Kaseya saves me hours each week by eliminating repetitive tasks and giving me a complete inventory and snapshot of the current state of the network.
Scott Urbatch, Director of IT
Widmer Brothers Brewing
Kaseya enables us to perform all our IT services remotely, allowing us to take on more business very quickly. We believe that the IT automation solution Kaseya provides is responsible for us meeting the requirements of the INC 500 list, of which we’re thrilled to be a part.
Nick Bock, Co-Founder
Five Nines Technology Group
Without the remote and automation capabilities of the Kaseya solution we’d still be driving around putting out fires. Our time is better spent aligning IT services with the unique needs of our client’s businesses.
John Carroll, COO
Endsight
With Kaseya we could immediately streamline processes, automate mundane tasks, reduce workloads and simplify customer management. We see the benefits every day from a support point of view, but more importantly we have increased revenue, created predictable cash flow and have happier customers.
Matt Lansdown, Chief Information Officer
Information Security Group
Kaseya Framework Benefits
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Easy to Learn and Use
One integrated and consistent web-based interface eases the learning curve. Schedule backups, software updates, Anti virus updates and more using a consistent and integrated automation platform making IT service delivery simple.
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Fast and Flexible Deployment
Modular deployment puts you in control. Start with Remote control, Systems Management, Backup, Anti Virus, Audit, Network Discovery, Monitoring, or Patch Management. All automated across your existing network infrastructure.
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Increase Productivity
With remote IT capabilities, central management and automation of routine tasks, Kaseya reduces the need for additional resources, allowing you to do much more with less.
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Conserve Time and Energy
Save on time, license fees, power consumption and on-site visits. Do it all remotely so you don't need to travel to fix a problem. Reduce your carbon footprint while improving IT service.
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Increase End User Satisfaction
Implement a proactive, instead of reactive, service delivery model and systems run smoother, with less downtime, providing you more time to focus on strategic initiatives.
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Increase Security
IT Automation helps ensure your systems are in compliance. They perform better and are more secure.
The core sets of functions performed by the Kaseya IT Automation Framework are: deployment, configuration, execution, update, logging, reporting, monitoring and remediation. These functions are part of the core tasks an IT professional performs on a daily basis.
Kaseya builds automation into the systems deployment and management process by adopting Good Practice associated with the provisioning of services, automating repetitive work by machine-driven tasks and processes.
The benefits of this unique approach to real-time, web-based IT task and process management are:
- Provides a self-managing distributed virtual network without the complications of managing VPN software, enabling immediate access to all IT assets from a single Web based platform that supports both human-driven tasks and machine automated processes.
- Provides a cost-effective solution for managing, controlling, analyzing, planning and administering transaction-oriented IT business functions such as security, deployment and maintenance.
- Exploits the best of the latest technology—including Kaseya patented connection systems, Kaseya patented Virtual System Administration "VSA" methods and open standards.
- Allows companies to utilize Kaseya technology to maximize staff productivity.
- Provides a "one-touch" approach to process management, reducing processing errors, ensuring compliance with procedures and increasing the flexibility of managing transaction intensive tasks in the IT department.
The result: machine management by policy, reducing staff time while increasing the scalability of the IT organization.
