Make your IT data work for you. Powerful reporting for all your managed assets.
At the heart of any IT service delivery is information. And to fully utilize that information, you need complete access and control of how it is delivered to every part of the business. Kaseya’s innovative approach to reporting gives you unparalleled access to every aspect of your IT Service Delivery, whenever and however you need it. Stop being constrained by reports that don’t include the data you want, or don’t provide it in the way you need it presented, with a custom report builder inside the Info Center, Kaseya allows you to build exactly the report you need for every audience so you can present the right information at the right time.
IT Professionals need quick and easy access to every detail of their environment and delivery. The ability to track and analyze data over time is invaluable for both tactical and strategic IT planning.
Kaseya's Info Center Delivers it All
Even if you design and build the perfect service, you still need to be constantly selling it to your users in order to remind them of its value. It’s also imperative to provide management with relevant data on all important aspects of your IT services delivery. Because Kaseya is wired into your entire IT world, you can have reports that you need on every part of your IT Service Delivery including: Compliance, Asset Management, Service Level Delivery, Security, Risk Analysis, Capacity Planning, Availability Management, Configuration Management and Deployment.
Being the IT Professional with all the answers means having your finger on the pulse of your entire organization, and with Kaseya’s industry-leading web based reporting engine, you can ensure that you’ll always know what's happening, where and how with complete integrated IT Automation. From tactical up-to-the-minute reports to diagnose and analyze the now, to far-reaching analysis of all of your systems for strategic planning, Kaseya's Info Center delivers it all.
Communicate
Bring your IT information together and enhance communications.
The Info Center provides a central hub for receiving and managing data from across the Systems Management Platform. Receive scheduled reports, system updates from all across the platform, critical updates from Kaseya Support and of course, send messages to other users. Even if you don’t have access to email, you’ll have access to what’s important in your Kaseya InBox.
With the clutter of information that ends up in your email inbox, important data can be missed or difficult to find, the Info Center Inbox provides a centralized storage point for important system messages and reports that allow you to go back to review and deal with items inside the Kaseya system, but also quickly and easily link to other users either internally or externally via email. Organize your Systems Management communication they way that suits your business practices and separate your daily email grind from the really important data that affects your business decisions.
Execute
Automatically deliver relevant information throughout the business
Getting information to the business in a consistent and reliable manner is critical to ensuring you sell the ongoing value of your service to your users. Info Center makes it simple to bring together the information you need from all across the reporting functions and create schedules to send either individual reports or groups of reports to recipients.
Choose from a vast array of pre-built templates with no configuration required, quickly make edits to the reports on-the-fly, then execute immediately to view up-to-the-minute results. Reports can also be delivered one-off or on a recurring basis to recipients through the Scheduler to a Kaseya InBox or externally to an email address. This Automated approach to reporting ensures you never miss a report deadline or important managerial report delivery ever again.
Create
Every business is different but the need to prove the value of your service, report for compliancy and provide input for strategic direction is a constant. Info Center provides you with the tools to meet your individual requirements from a set of common components that can be easily configured to cover any reporting scenario.
A simple drag and drop report builder allows you to build rich graphical report templates in minutes. Once a template has been created, you can share it, customize it and reuse it as often as you need making the process of ‘tweaking’ reports for last minute reuse easy. Reports have a professional look and feel personalized to your business by offering custom headers and footers that can be easily swapped out if you want to use a different look and feel for different recipients, different organizations or parts of the business.
Customize
Sometimes unlocking the real power of your data means digging a little deeper, and that means having a system that never limits you or your creativity when it comes to building reports. The most demanding IT Professionals require the ability to bring together data from all across systems in never before imagined ways, to provide exactly the report that is needed to prove that critical business case, confirm essential compliance elements or tie down that important security requirement.
Info Center’s Advanced functions allow you to write personalized SQL Queries or use Stored Procedures to generate your own Datasets, and then build custom Report Parts. Once the Report Parts are built they can be used alongside the standard templates in the same drag and drop builder as all of your other report parts so anyone in your business or partners can take advantage of the data, providing complete customization within the simple to use Kaseya environment.
Flexible Report Customization
- Report for all, organisations, networks, groups or specific computers and users
- Detailed filtering and content selection
- Customizable headers and footers for your corporate look and feel
- Immediate viewing with hyperlinks for quick data access
- Save reports with selected parameters for reuse
- Saved reports can be designated as private or shared
- Export report data to easily reuse in other systems in industry standard formats such as PDF, HTML, CSV
Integrated IT Management Reports
- Complete and customizable reports
- Hardware and Software Inventory
- Asset Change
- Information Security
- Capacity Management
- Systems Utilization
- Service Management
- Availability Management
- License Usage and Compliance
- Network Usage and Statistics
- Event and Log Management
Real Time and Scheduled Reports with Automatic Distribution
- Get the information where and when you need it
- Access to the system is not required to view reports
- Flexible scheduling parameters for all reports
- Distribute automatically to selected e-mail recipients
- Easily view and change schedule at anytime
- Report Approval process to retain control and visibility
