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Case Studies

• Axxis Technology
  AXXIS was seeking a compelling solution that would convince more of its clients to switch to the SLA model and split from the break-fix model.
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• Compudyne
  Compudyne's restrictions in technology prevented them from being able to proactively monitor its customers’ IT environments without having to rely on time-consuming on-site visits.
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• Corporate Network Services
  Replaces N-able with Kaseya MSP solution. Lauds ease of deployment, intuitive interface and automatic features.
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• Custom Computer Specialists, Inc.
  Custom needed to find a complete MSP solution that it could use in its network operations center to centrally and reliably manage Town of Islip’s IT environment.
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• Data Balance
  Inefficiencies such as working on a project basis and simply reacting to IT problems prevented DataBalance from providing the services it was capable of and inhibited growth.
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• The Data Caretakers
  The Data Caretakers needed a way to provide its customers with clear insight into the activities it performed as well as the status of customers’ infrastructure.
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• Endsight
  Endsight’s administrators spent their days reacting to helpdesk issues and conducting managerial tasks. They were left with little time to provide customers with high-level consultancy and management.
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• Expedient
  Leveraging its relationship with Kaseya, ETS deployed their new out-tasking service called IT Monitor Assist, passing off-hours monitoring and management responsibility to a team of Kaseya engineers.
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• GoldPoint Lodging & Realty
  GoldPoint needed a solution that didn’t require much hands-on management; guaranteeing availability of its hospitality-related services and considering financial implications as well as environmental issues.
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• IBS
  IBS deployed a remote and automatic systems management tool from Kaseya that integrates with business management software from Autotask, providing the MSP a complete solution.
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• Information Security Group
  As a break/fix shop, ISG had set unpredictable high revenue targets for itself - they needed a solution to better use staff time in order to be more profitable.
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• inhouseIT
  Limitations in remote monitoring prevented inhouseIT from providing their customers important services in a cost-efficient manner; requiring a lot of unproductive and expensive on-site maintenance.
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• IT Connexx
  IT Connexx took advantage of Kaseya's consulting services as they didn't have the time or resources to fully implement the software while continuing to work with existing clients.
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• IT Solutions
  IT Solution’s Symantec solution was difficult to deploy, update and manage remotely. The MSP took advantage of Kaseya’s KES – providing administrators with a central management console and a convenient single solution.
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• Network Management Partners
  The mix of management solutions NMP had deployed prevented the company from scaling its services efficiently - inhibiting the kind of seamless growth the company's leadership had envisioned.
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• Panacea
  Panacea wanted to automate common IT support processes to increase productivity and service continuity within the organization and its customers.
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• PC Works Plus
  Already a Kaseya customer, PC Works Plus sought to expand by deploying N-Able. However, N-Able failed to deliver reliable monitoring, adding unnecessary steps to basic tasks and canceling out Kaseya's benefits.
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• Safe Systems
  With a goal of 15,000 clients by 2009, Safe Systems needed to scale its IT services to support thousands of clients over a large distributed area.
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• Think Smart Inc.
  Recognizing that 24x7 visibility into customer IT environments is key to providing true managed services, Think Smart executives have been continually on the lookout since the company’s inception in 2000 for a robust remote systems management tool.
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• Twisted Technologies
  Twisted Technologies struggled with finding a strong backup and disaster recovery solution that could provide reliable and consistent data protection services to its clients’ IT environments.
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• United Technology Group
  UTG needed a reliable solution that would give its administrators complete access into remote systems, while integrating with their existing professional service automation application from ConnectWise.
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• ViaTek - Access Marketing
  Access Marketing worked with its MSP, ViaTek, to deploy a remote and automatic systems management solution from Kaseya that included a full-bodied BUDR feature.
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• Widmer - Polar Systems
  Widmer’s distributed staff made it difficult to ensure the performance of all network systems, preventing employees from remotely accessing the company’s brewing, communications and financial solutions.
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