Overview

Benefits

emPower

Out-Tasking Offerings

IT Monitor Assist

Noc Assist

emPower Toolkit

Toolkit Contents

emPower Education

Product Education

Tech Jam Sessions

Business Transformation

Boot Camp Schedule

Education Login

Case Studies

Add On Modules

Endpoint Security

Backup & Disaster Recovery

User State Management

Case Studies

• Axxis Technology
  AXXIS was seeking a compelling solution that would convince more of its clients to switch to the SLA model and split from the break-fix model.
  read the complete article
  
  
• Compudyne
  Compudyne's restrictions in technology prevented them from being able to proactively monitor its customers’ IT environments without having to rely on time-consuming on-site visits.
  read the complete article
  
  
• Corporate Network Services
  Replaces N-able with Kaseya MSP solution. Lauds ease of deployment, intuitive interface and automatic features.
  read the complete article
  
  
• Custom Computer Specialists, Inc.
  Custom needed to find a complete MSP solution that it could use in its network operations center to centrally and reliably manage Town of Islip’s IT environment.
  read the complete article
  
  
• Data Balance
  Inefficiencies such as working on a project basis and simply reacting to IT problems prevented DataBalance from providing the services it was capable of and inhibited growth.
  read the complete article
  
  
• The Data Caretakers
  The Data Caretakers needed a way to provide its customers with clear insight into the activities it performed as well as the status of customers’ infrastructure.
  read the complete article
  
  
• Endsight
  Endsight’s administrators spent their days reacting to helpdesk issues and conducting managerial tasks. They were left with little time to provide customers with high-level consultancy and management.
  read the complete article
  
  
• Expedient
  Leveraging its relationship with Kaseya, ETS deployed their new out-tasking service called IT Monitor Assist, passing off-hours monitoring and management responsibility to a team of Kaseya engineers.
  read the complete article
  
  
• GoldPoint Lodging & Realty
  GoldPoint needed a solution that didn’t require much hands-on management; guaranteeing availability of its hospitality-related services and considering financial implications as well as environmental issues.
  read the complete article
  
  
• IBS
  IBS deployed a remote and automatic systems management tool from Kaseya that integrates with business management software from Autotask, providing the MSP a complete solution.
  read the complete article
  
  
• Information Security Group
  As a break/fix shop, ISG had set unpredictable high revenue targets for itself - they needed a solution to better use staff time in order to be more profitable.
  read the complete article
  
  
• inhouseIT
  Limitations in remote monitoring prevented inhouseIT from providing their customers important services in a cost-efficient manner; requiring a lot of unproductive and expensive on-site maintenance.
  read the complete article
  
  
• IT Connexx
  IT Connexx took advantage of Kaseya's consulting services as they didn't have the time or resources to fully implement the software while continuing to work with existing clients.
  read the complete article
  
  
• IT Solutions
  IT Solution’s Symantec solution was difficult to deploy, update and manage remotely. The MSP took advantage of Kaseya’s KES – providing administrators with a central management console and a convenient single solution.
  read the complete article
  
  
• Network Management Partners
  The mix of management solutions NMP had deployed prevented the company from scaling its services efficiently - inhibiting the kind of seamless growth the company's leadership had envisioned.
  read the complete article
  
  
• Panacea
  Panacea wanted to automate common IT support processes to increase productivity and service continuity within the organization and its customers.
  read the complete article
  
  
• PC Works Plus
  Already a Kaseya customer, PC Works Plus sought to expand by deploying N-Able. However, N-Able failed to deliver reliable monitoring, adding unnecessary steps to basic tasks and canceling out Kaseya's benefits.
  read the complete article
  
  
• Think Smart Inc.
  Recognizing that 24x7 visibility into customer IT environments is key to providing true managed services, Think Smart executives have been continually on the lookout since the company’s inception in 2000 for a robust remote systems management tool.
  read the complete article
  
  
• Twisted Technologies
  Twisted Technologies struggled with finding a strong backup and disaster recovery solution that could provide reliable and consistent data protection services to its clients’ IT environments.
  read the complete article
  
  
• ViaTek - Access Marketing
  Access Marketing worked with its MSP, ViaTek, to deploy a remote and automatic systems management solution from Kaseya that included a full-bodied BUDR feature.
  read the complete article
  
  
• Widmer - Polar Systems
  Widmer’s distributed staff made it difficult to ensure the performance of all network systems, preventing employees from remotely accessing the company’s brewing, communications and financial solutions.
  read the complete article