Kaseya
Revolutionizing Managed Services
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Overview

Patch Management

Computer Inventory / Audit

Cross Platform Support

Remote Desktop Management

Network Monitoring / Alerts

Help Desk / Trouble Ticketing

Features >>

Software Deployment

Integrated Reports

Network Policy Enforcement

Maximum Security

Flexible Web Based Administration

Add On Modules

Endpoint Security

Backup & Disaster Recovery

User State Management

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Kaseya Help Desk

Kaseya Help Desk is a comprehensive integrated help desk and trouble ticketing system that helps IT professionals easily manage user’s expectations by providing IT support personnel with the tools they need to resolve issues quickly. Users and support personnel can interact in real time to report, diagnose and resolve issues  without ever having to physically visit the desktop.

Kaseya’s Help Desk and Trouble Ticketing software can be deployed in minutes. The application is very easy to use and does not require consultants or long training cycles to start using it. It can be accessed from anywhere and does not require special servers or reconfiguration of your existing computing infrastructure. Keep track of issues, resolve them quickly and increase customer satisfaction today!

Key Features:

  • Flexible Configuration
  • E mail Alerts
  • Accessible From Anywhere
  • Full History Retention
  • Integrated Secure Online Chat
  • Comprehensive Reporting
  • Easy to Use 
  • Rapid Deployment
  • Integrated with Remote Control
  • Integrated with Hardware and Software Inventory

Features Details >>

Download Trial
Install your own fully functional Kaseya server and begin managing your entire computing infrastructure in minutes.
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Download Technology Overview
Kaseya's integrated web based platform is Complete, Powerful, Secure and Easy to Deploy and Administer find out more
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Webinar: Kaseya 2008 Overview
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