Customized Consulting to fit your needs
Kaseya Implementation Service offerings provide one-on-one Professional Services focused on delivering a standard and/or advanced implementation of the Kaseya Software within the Customer environment. In concentrated sessions, Kaseya installs, configures and reviews the core product features with the Customer. The choice of time required is based on the level of complexity behind the Kaseya use case and involvement the customer requires from the Kaseya team. Standard Implementation focuses on the out-of-the-box best practices system set-up and configuration. Advanced Implementations take a more customized approach starting with in-depth requirements gathering session evaluating service delivery methods, infrastructure needs and operating goals. A specialized implementation plan is created and executed to meet the specific requirements.
KASEYA IMPLEMENTATION PACKAGED OPTIONS
Kaseya Basics Implementation Bundles
Basic bundles are implementation tracks delivered through remote sessions, designed to get your Kaseya environment set up and deployed quickly, effectively and efficiently. Each Kaseya Basics Bundle is targeted towards specific modules and designed to meet the needs of new Kaseya implementations with a low number of endpoints. The basics combine Computer Based Training and education workshops followed by one-on-one consulting with one of our experienced Kaseya Professional Services experts.
Kaseya Success Track Implementation Services
Kaseya Success Track Services combine a set of professional Services to ensure the the delivery of Kaseya implementation, education and project based Services that align with the overall needs of customers with a growing IT practice. The Success Tracks, based on the complexity and size of the Kaseya deployment, are recommended for new Kaseya customers to get up and running quickly in a consistent, best practice based configuration. By following the course set in these Success Tracks, the Customer is rapidly armed with the knowledge, resources and tools necessary to effectively manage, support, and enhance their IT systems and service delivery using Kaseya. The success tracks combine Computer based training and education workshops followed by one-on-one consulting with one of our experienced Kaseya professional Services experts.
KASEYA CUSTOM CONSULTING SERVICES
Kaseya Consulting Services are Time & Materials based options that provide one-on-one engagements focused on a customized set of deliverables specific to the needs of the Customer. Kaseya performs a needs assessment with the Customer prior to engaging this Service and delivers a unique project Statement of Work (SOW) to identify and define the Customer specific issues, priorities, tasks, project duration, and costs. These engagements can be for discrete issues requiring as little as ½ day or, for larger multiple day or multiple phase projects. Kaseya Consulting Services can be engaged for both consulting and training requirements. Upon acceptance of the SOW, Kaseya Professional Services will conduct the Services defined in the SOW either remotely or on-site as necessary (3 consecutive days minimum for on-site). Through Kaseya Consulting Services, Kaseya delivers talented professionals with the product and business expertise to address an array of Customer needs in a range of specialized areas. Through these engagements, Kaseya and the Customer discuss topics relevant to the Customer. Examples of Kaseya Consulting Services include: System Upgrades and Migrations, Technology Implementations and Deployments, Consolidations and Relocations, Operations Augmentation, and System and Process Documentation.
