Troubleshoot computer issues efficiently with a simple set of IT Tools.
Kaseya FREE establishes a new paradigm for remote access and troubleshooting tools. This SaaS-based utility keeps track of each computer you support, tells you what is going on and helps you resolve problems without taking remote control of the computer. Kaseya FREE is a simple, reliable and affordable troubleshooting tool fit for any IT professional.
Remote Access
This application is built to help you resolve an issue without taking remote control and interrupting the user from doing their job. Leverage technology to quickly remediate issues from anywhere.
Remote Reboot
A process is running wild and needs to be shutdown. Use Kaseya FREE to shut it down remotely using the task manager function or send a remote reboot command to restart the computer.
General Features
Thumbnail Visual
Not sure if the remote system is being used? Kaseya FREE has a built in thumbnail view of the desktop so you always know what is going on.
Video, Voice, and IM Chat
Enjoy up video, voice, and IM chat without installing new software, opening up additional ports or messing with existing configuration.
FTP Access
Need to transfer a file to a remote computer? Browse the remote system effortlessly and transfer files just like a networked drive.
Secure Communication
Whether you are using the toolset or simply taking remote control, the AES 256 encryption will provide you rock-solid, dependable security.
Zero Ports To Open
Kaseya FREE allows you to traverse the target machine's firewalls and even NAT - quickly and easily.
Reliable & Secure
Kaseya leverages over 50 years of experience in government and commercial applications with the highest levels of security within our management platform.