Kaseya Consulting Services
Kaseya Implementation Service offerings provide one-on-one Professional Services focused on delivering a standard and/or advanced implementation of the Kaseya Software within the Customer environment.
Customized Consulting to Fit Your Needs
In concentrated sessions, Kaseya installs, configures and reviews the core product features with the Customer. The choice of time required is based on the level of complexity behind the Kaseya use case and involvement the customer requires from the Kaseya team. Standard Implementation focuses on the out-of-the-box best practices system set-up and configuration. Advanced Implementations take a more customized approach starting with in-depth requirements gathering session evaluating service delivery methods, infrastructure needs and operating goals. A specialized implementation plan is created and executed to meet the specific requirements.
Implementation Packaged Options
Basics Implementation Bundles
Basic implementation bundles are implementation tracks delivered through remote sessions, designed to get your Kaseya environment set up and deployed quickly, effectively and efficiently. Each Kaseya Basics Bundle is targeted towards specific modules and designed to meet the needs of new Kaseya implementations with a low number of endpoints. The basics combine Computer Based Training and education workshops followed by one-on-one consulting with one of our experienced Kaseya Professional Services experts.
Success Track Implementation Services
Kaseya Success Track Services combine a set of professional Services to ensure the the delivery of Kaseya implementation, education and project based Services that align with the overall needs of customers with a growing IT practice. The Success Tracks are recommended for new Kaseya customers to get up and running quickly. The Customer is rapidly armed with the knowledge, resources and tools necessary to effectively manage, support, and enhance their IT systems and service delivery using Kaseya.
Kaseya Custom Consulting Services
Kaseya Consulting Services are Time and Materials based options that provide one-on-one engagements focused on a customized set of deliverables specific to the needs of the Customer. Kaseya performs a needs assessment with the Customer prior to engaging this Service and delivers a unique project Statement of Work (SOW) to identify and define the Customer specific issues, priorities, tasks, project duration, and costs. These engagements can be for discrete issues requiring as little as ½ day or, for larger multiple day or multiple phase projects. Kaseya Consulting Services can be engaged for both consulting and training requirements.
Through Kaseya Consulting Services, Kaseya delivers talented professionals with the product and business expertise to address an array of Customer needs in a range of specialized areas. Through these engagements, Kaseya and the Customer discuss topics relevant to the Customer. Examples of Kaseya Consulting Services include: System Upgrades and Migrations, Technology Implementations and Deployments, Consolidations and Relocations, Operations Augmentation, and System and Process Documentation.