MSP Incito Loves Kaseya Connect

Events
Kaseya Connect 2018 - May 8th - 10th

Last week we brought you views from 8 customers who attended Kaseya Connect, giving their insight into the value of this unique conference. Today we offer the views of Michael McAlpine, central services team, Incito Technology Solutions. Here are three takeaways.

Connect with Peers

“One of the most important things about this conference is I can go out into the rest of the world that is here that uses Kaseya and say, “How do you do this? What do you run into? How does your business, your organization, your school district take advantage of this feature, or how do they address this problem? I found find four people I am now friends with. We are now connected on Google groups. If I discover something that is a lifesaver for me, I can share it with them.  They are in different stages of Kaseya, so questions I might have they have the answers to. Or they may have suggestions I can take back to my organization.”

Connect with Vendors

“Connect also allows me to interact with vendors. If I run into an issue with their application, or believe a vendor has something I can use to replace something I don’t like in my environment, I have access to it. I can ask questions I can see how they would do it if they were in my position.”

Connect with Technical Knowledge

“I attended the Kaseya Boot Camp. I did two things that were important. I got demos of the core VSA, which helped with any modules I had questions about, I did not know about or I was not sure exactly how they operated, specifically for something like the discovery module. I just did not know how to use it. Having someone demo it, explain it to me, then letting me do it in my lab, I now know how the module works perfectly,” McAlpine said. “I got to see how experts write agent procedures. I could write one or two lines, but now I know how to write longer ones. I know how certain things work and how people design agent procedures to take advantage of things I did not know about like variables,”

Connect gave McAlpine deep knowledge he can apply to his work. “I am able to make policies that are uniform across the board for clients. With policy management, I can apply the same set of policies to all the end points in their environments. That is going to be a lifesaver because I know that if the KAV profile is wrong, it will correct itself, if it doesn’t have an agent procedure scheduled to run, it is going to correct itself, i it doesn’t have an admin account pushed down to it, it is going to correct itself. if the agent is messed up, something is wrong with it, it points to a bad URL, it is going to correct itself. It is basically a self-correcting mechanism for an entire organization. That is very invaluable to me.”

Register for Connect by clicking here.

 

 

 

Posted by Doug Barney
Doug Barney was the founding editor of Redmond Magazine, Redmond Channel Partner, Redmond Developer News and Virtualization Review. Doug also served as Executive Editor of Network World, Editor in Chief of AmigaWorld, and Editor in Chief of Network Computing.
Connect IT Sign

A Connect IT retrospective, and a peek at your 2020 future

For those who joined us at Connect IT Global early in May, thank you for making our inaugural conference theRead More

Connect IT Lighted Sign

Connect IT Global: Day 2 Recap

For attendees at Connect IT Global, Day 2 was full of opportunities to learn and be excellent across three keyRead More

Connect Global IT - Fred Voccola Keynote

Connect IT Global: Day 1 Recap

What a day it was – building on the Pre-Conference energy (packed training sessions! an exciting Customer Success Council includingRead More

Connect IT Contest Winners

Here are the contest winners! And they lived happily ever after.

A heartfelt thank you to all of the participants who showed their love for IT and participated in our contestRead More

Connect IT Asia-Pacific - Don't Miss the Premier IT Management Event of the Year - Join Us in Sydney 1-3 October 2019 - Register Now

Archives

Categories