By now, most of our readers have become quite acclimated to reading about Unified IT Management on our blog platform. For those of you who are new, Unified IT Management is an approach of using a single integrated platform which allows your IT Team to manage all IT functions from a single pane of glass.
Unified IT Management integrates endpoint and network management, service desk management and knowledge/configuration management in a single platform. All of your endpoints are visible giving you a bird’s eye view of your entire IT environment. Which means better control, better security, and better compliance.
IT departments in midsize companies are constantly plagued with budget and resource constraints, which makes managing IT all the more challenging. Increasing numbers of endpoints, regulatory compliance concerns and security requirements have only exacerbated the situation.
IT teams now spend far too much time on maintenance tasks leaving no room to contribute toward IT innovation and business growth.
This brings in the need for Unified IT Management. Unified IT Management eliminates the need of using overly complex enterprise tools such as Microsoft SCCM (System Center Configuration Manager) and siloed point solutions to manage IT.
Tools like SCCM have a complicated configuration process, require a long list of prerequisites for updating software and require large teams to manage effectively. These tools are meant for large enterprises and are a complete misfit for midsize businesses.
Point solutions, which often do not allow for easy integration, are harder to manage, difficult to use and add unneeded operational friction.
Benefits of Unified IT Management
While the benefits of Unified IT Management are many, the most critical to midsize companies are:
Improved IT Security
Regular software patching is one of the most important aspects of maintaining good security. Unified IT Management leverages automation to patch systems systematically. It also enables automated deployment and management of antivirus and anti-malware agents, and scheduled backup and disaster recovery testing programs to reduce security risks and increase compliance.
Unified IT Management enables IT management through a single pane of glass. This means having fewer hassles and getting more work done. Automating routine maintenance tasks and other processes save time for IT resources, which can then be deployed to work on other strategic activities. Integration with IT knowledge and configuration management systems help resolve incidents more quickly with fast and easy access to asset data, asset configurations, and IT procedure documentation.
Midsize companies often work with limited resources, constantly balancing IT costs and resource allocations. Just like large enterprises, midsize companies are affected in the event of a cyber attack or a data breach. In fact, 60 percent of small and midsize companies that experience a cyber attack go out of business within the next 6 months. Unified IT Management enables the IT departments in midsize companies to reduce stress, drive down IT operating costs and enhance security and compliance.
Request a demo and discover how your business can benefit from a Unified IT Management solution.