The Kaseya Commitment to Ensuring Success through Comprehensive Education


Kaseya recently announced the introduction of the Kaseya emPower Program, a complete set of service offerings and resources designed to ensure the successful implementation of Kaseya’s IT Automation Framework. A key element of this program is emPower Education which gives our managed service providers comprehensive Kaseya product knowledge and the business development understanding they need. This knowledge supports MSPs in leveraging their investment in the Kaseya solution and in transforming and building their business.

At Kaseya, we acknowledge that our MSP customers need a fundamental understanding of the Kaseya IT Automation Framework in order to take advantage of all the rich functionality in the software and build their business around IT automation vs. manual break-fix strategies.

The Kaseya commitment is simple: To ensure the success of our customers through vision, innovative technology and world-class services.

In support of this commitment, we have augmented our existing training programs and highly encourage you to participate in the educational opportunities now provided through the emPower Education Program.  We’ve included both basic Product Education and MSP Business Transformation options as well as advanced curriculum for those that want to go beyond the basics.

Covering the basics of Kaseya functionality, the Product Education track addresses the technical aspects of the Kaseya IT Automation Framework from set-up and customization to configuration and implementation through deployment and reporting.  Business Transformation Education provides guidelines and tools that help you define your managed services portfolio based on the break/fix IT services you deliver now, and the automation capabilities you gain by utilizing the power of Kaseya.

We also realize that our MSP customers need access to this information in a variety of ways, so we’re delivering you the materials with access whenever and however you may want it – in person or online 24x7x365.

emPower Education provides a  range of options available to at no cost to our Kaseya customers which include Online – Self Paced courses; The Kaseya Roadmap to Success Seminars and a series of live and pre recorded Webinars on business transformation, best practices and industry trends. In addition, we provide affordably priced options which include regularly scheduled Online Live interactive sessions, classroom style 3-day product BootCamps near your region and one-to-one QuickStarts that allow your organization to accelerate its transition to delivering managed services.  Customized training at your location is also available to meet your specific and unique needs.

Kaseya emPower Education will help you take advantage of all the rich functionality that the Kaseya IT Automation Framework offers. It can take your use of the software and the transformation of your business to a whole new level. We again encourage your participation and look forward to your input and feedback.


Click here for information on Kaseya emPower.

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