Being “IT” Lazy Will Catch Up With You


Today I spoke with a friend and Kaseya user who just aquired a new client. Unlike most new client aquisitions, the previous IT service provider was also using Kaseya. Kaseya users, around the globe, are typically some of the most successful service providers in their niche. As I listened to my friend describe some of the network issues he found within the first week (including machines that had not been patched for a year) it frustrated me! Here was a Kaseya client who had invested in our application only to fail to use it properly and service their client well.

I speak to successful service providers all the time who sing the praises of the Kaseya solution. What I feel many forget is that Kaseya provides network admins the ability to make their computers and servers awesome only when adequate time, process development, and discipline are established to maintain and run it properly. This is a critical step in utilizing Kaseya to arrive at success.

In closing, if you have not looked at your patching schedules, baseline audits, endpoint secuirity statuses, or even your total install base in a while, I encourage you to sit down and do a little quality control. Whether you are an ITSP or employed full-time to manage a network, it is your responsibility to make sure the system statuses are AWESOME and nothing less.

Don’t be the company or admin that installed Kaseya 6-months ago and hasn’t really looked at it since. I can tell you for certain that it was not designed for that.

5 Tips for Successful Remote Workforce IT Management

5 Tips for Successful Remote Workforce IT Management

An unprecedented crisis is gripping the world today. At the time of this writing, hundreds of thousands are battling aRead More

2019 Connect IT Techie Awards Presentation

Connect IT Global: Day 3 Recap (It’s a Wrap!)

What a conference it’s been! Building on the success of previous Kaseya conferences, this first-ever Connect IT Global was THERead More

Connect IT Lighted Sign

Connect IT Global: Day 2 Recap

For attendees at Connect IT Global, Day 2 was full of opportunities to learn and be excellent across three keyRead More

IT Glue A Kaseya Company

Connect IT Global: IT Glue Offers Limited Release of Network Glue for Powerful Network Discovery, Documentation, and Diagramming

Announced at Connect IT Global, Network Glue automates capturing, displaying, and refreshing network device information inside of IT Glue accounts. NetworkRead More

2020 IT Operations Survey Results - Highlighs and Key Takeaways - Watch Now
2020 MSP Benchmark Survey Report