Kaseya’s IT Automation Platform Enables Stunning Revenue Growth for IT Service Providers


Worldlan Technologies and Five Nines experience massive expansion through proactive IT management using Kaseya.

LAUSANNE, SWITZERLAND, October 12, 2009 — Kaseya, the leading global provider of automated systems management software for IT service providers and corporate IT departments, has identified a trend in customers adopting its technology to aggressively increase IT services revenue.

Worldlan Technologies and Five Nines both found a winning solution in Kaseya’s IT automation platform. Five Nines is a Nebraska-based IT services and consulting firm for small businesses and newcomer to the INC 500 list of the nation’s fastest-growing businesses. Worldlan is an Ohio-based network and data center infrastructure management company.

After competing vendors’ IT management tools failed to meet customer requirements, Worldlan adopted Kaseya and transformed its services model from 90 percent break-fix to 92 percent managed services. As a result, Worldlan is consistently increasing its sales, adding up to 1,000 endpoints without adding staff. In addition, Worldlan’s customers save an average of 27 percent on their IT expenses by moving from a break-fix model to a proactive approach using Kaseya. This enabled Worldlan establish national reach, tripling its revenue in the first 12 months.

“After failing with other managed services technology providers who did not have the solution or expertise to help us, we found quick success with Kaseya,” said Randy Hall, president at Worldlan. “We brand the Kaseya’s solution as our own, but mentioning them in the sales process helps me close contracts. Worldlan acts as chief information officer for the companies we support, providing best-in-class IT service while eliminating inefficiencies and interruptions. Kaseya literally saved my business, and we’ve grown ten-fold since deployment. I tell people, ‘You can have my Kaseya when you pry it from my cold, dead hands!’”

Five Nines also credits Kaseya’s IT automation platform for the firm’s remarkable growth; Five Nines currently manages approximately 5,000 machines for 250 clients in five states.

“Kaseya made it possible for us to serve many more customers than we could before, and serve them better,” said Nick Bock, co-founder of Five Nines Technology Group. “Kaseya enables us to perform all our IT services remotely, allowing us to take on more business very quickly. We believe that the IT automation solution Kaseya provides is responsible for us meeting the requirements of the INC 500 list, of which we’re thrilled to be a part.”

According to an annual survey by MSPmentor, 75 percent of the fastest-growing MSPs in the Top 100 list rely on Kaseya. This is driving Kasey’s own aggressive growth, which has made the company the dominant provider of automated systems management software for IT service providers.

Kaseya’s IT automation software provides a reliable and robust management platform to seamlessly scale IT services quickly and efficiently. Remotely-installed agents automatically monitor and manage thousands of servers and workstations. The scalability, performance, remote access and automated functionality of Kaseya ensures an efficient IT service delivery model, helping to increase revenue and reduce operational costs.

“Both Worldlan and Five Nines needed a solution that not only enables them to provide consistent IT service delivery to their customers but also establishes credibility for sustainability and growth,” said Jim Alves, executive vice president, strategy and product marketing at Kaseya. “Since deploying Kaseya, these companies have come to rely on our mission-critical solution to scale quickly and take advantage of business opportunities. Kaseya provides them with the foundation for efficient IT service deployments, so they can in turn provide their customers with reliable IT services.”

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