The folks over at QoS-IT have written a Kaseya integration that works with Windows 7 and Microsoft CRM via Outlook. Their platform leverages Microsoft CRM for customer engagement and tracking, then with the Kaseya Sync incoming emails to CRM can be converted to tickets and associated with agent hardware.
An unprecedented crisis is gripping the world today. At the time of this writing, hundreds of thousands are battling aRead More
Announced at Connect IT Global, Network Glue automates capturing, displaying, and refreshing network device information inside of IT Glue accounts. NetworkRead More
What a day it was – building on the Pre-Conference energy (packed training sessions! an exciting Customer Success Council includingRead More
Best-in-class MSPs outperform their peers in multiple dimensions – but while MSPs often are technical experts, only the best-in-class haveRead More
