Why “I told him to use the network drive.” is never a good excuse.

Tech Notes

Whether you are in corporate IT or a service provider one of the hardest things to do, especially in SMBs is to get users to comply with policies like “Store all company data on the server.”    Its a great policy, and like all great policies, it is there to protect the company, and the end user, and even the IT guy, but it doesn’t matter what a policy is when important data gets lost.  The IT guy still gets the blame most of the time.  There are so many versions of the classic escape from blame attempt for IT guys. Classic IT excuses:

  • “I told him to use the s:\ drive for all his sales orders.’
  • “She shouldn’t have made a copy and kept it on her laptop.”
  • “Its not my fault if you didn’t store it on the server.”
  • “Did you backup your local documents to a usb drive?”
  • “I’m sorry you lost your custom stainless steel USB drive that is waterproof and bombproof but you shouldn’t have put important data on it.”

When data is lost, it hurts.   It always hurts someone, even when its not so hard to re-create, and at the very least, as an IT guy, your reputation takes a ding.  Conversely, if you can protect data and restore it on request, you are, at the least a solid IT guy who knows what matters or even better, depending on the data, you are a HERO.

In this age of increasing reliability of hardware, backups can become second thoughts. (Insert story of the good old days when you had a quad drive DDS or DLT tape library that cost over $100K to backup your 250 GB from 5 offices, because the huge new 4.5 GB drives in the servers failed annually.)  Then a natural disaster hits, like what’s happening in Japan right now, and backups become important again.  Don’t get lazy.  Make sure the systems you are responsible for are protected.  Kaseya has its own suite of backup and disaster recovery options, which we’ll link to at the end of this because this is our blog, but the problem isn’t a lack of products, its about layers of protection, and managing those layers and the data protected therein.

So, the goal here isn’t to be patronizing to you, our loyal readers.  You’re smart.  You understand the value and importance of a solid backup strategy.  Just don’t cut corners on your backup strategy.

Click a link below to learn more about Kaseya’s data protection options.

Kaseya Backup – Image based backups powered by Acronis

Kaseya Online Backup – File and Folder backup to the cloud

ApplicationLevel Backup– Application level backup and restore from our 3rd party partner AppAssure.

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