CIOs at major banks achieve IT credibility by attaching themselves to revenue generating projects and demonstrating value in ROI dollars. They create strategic influence and are seated at the table with their C-suite colleagues. But what about IT leaders at smaller community banks? They share the same responsibility to provide more robust IT as well. Bank IT systems management leaders help increase customer satisfaction, align operations with business requirements, increase end-user productivity, deliver faster time-to-market for new products and services, ensure information security and regulatory compliance and foster product innovation. They help achieve all these details even while holding down costs.
But IT for community banks tends to be focused mostly on operations, security and support. Strategic business goals are sidelined in an effort to just keep the IT environment up and running smoothly. Wouldn’t it be nice if bank IT systems management leaders could…
- Automate routine tasks instead of outsourcing them?
- Be proactive when managing reactive support?
- Call the user when an IT issue occurs, instead of fixing it after they call you?
- Cut costs, NOT quality of service?
- Invest in new systems management tools and technology rather than pouring it into support and maintenance?
- Say “yes” to ideas and innovation without bloating the budget?
Automated IT systems management software can provide community banks with a better understanding of their overall IT environment. Agent procedures can automatically identify systems across the network, set up quarantines, authorize users and run security scans to ensure they are in compliance with all IT and security policies.
An integrated bank IT systems management solution consolidates disparate management functionality on a single pane of glass, giving administrators a quick snapshot of the status of each system on the network and the tools to make changes. The ability to monitor, update, maintain, back up and secure all machines from the same management console automates the repetitive, manual administration required on a daily or weekly basis and eliminates the need to work around integration issues.
Is your current systems management platform completely integrated? It can and should be! In an integrated IT systems management platform, each function and module is aware of the others. Up to the minute reporting is simple and automatic. Time and cost savings are considerable. IT administrators at community banks running an integrated platform are enabled to focus on the strategic business initiatives of their bank. The results of that focus include an increased understanding by the bank’s executives on the business value that IT can deliver.
Download our free white paper on how to tackle IT systems management for financial institutions. Bank IT systems management leaders can now work smarter, better and faster – all while doing more for less.