The Benefits of Benchmarking Your IT Management Maturity

If your IT group is like most IT organizations at mid-sized companies, your team faces an ever-growing set of IT challenges. As if existing complexity wasn’t enough, new trends like cloud and mobility are placing significant new requirements on your already strained staff and budgets.

The number of projects continues to grow and your team can’t possibly work any harder. So what’s to be done?

At Kaseya, we’ve seen how an IT groups’ management maturity can dramatically impact their efficiency, service quality and end user satisfaction. Most importantly, IT organizations with higher levels of maturity are able to free up time so they can stop fighting fires and, instead, focus on projects that drive business results and end-user satisfaction.

So what’s the first step? First, find out where you are and, then, develop a plan for where you want to go. To help you, Kaseya has developed an IT Management Maturity Model specifically for mid-sized companies because existing IT maturity models were only relevant for much larger enterprises.

We’re defining IT Management Maturity as a way of describing the people, technology and processes within IT that deliver and maintain your IT services. This model consists of five levels, starting with a purely reactive state and progresses through a series of stages to the optimized state of IT operations in which IT offers documented and well-understood value to the business and actively participates in business strategy creation and execution.

So, what’s your Maturity Level? Download Benchmarking Your IT Maturity to read more about our Model and see where your IT group lands.

Then, look at a series of eBooks that review the top three steps to transition from Reactive to Efficient, Efficient to Proactive, Proactive to Aligned, and Aligned to Strategic.

Wooden block that says Business Continuity

What is BCDR? Business Continuity and Disaster Recovery Explained

With organizations going through digital transformations and more employees working remotely, cybersecurity is a top priority for almost all ITRead More

IT infrastructure costs contral

Key Ways to Cut IT Infrastructure Costs

The current global economic crisis has fundamentally changed the way many businesses operate. Given the fact that it will probablyRead More

Endpoint security for remote users

Why Endpoint Security is Important for Remote Workforces

According to a recent study by the Information Systems Audit and Control Association (ISACA), “nearly 60 percent of enterprises areRead More

Disaster Recovery Plan

5 Reasons Why Disaster Recovery Plans Fail

It is a scenario that every IT team fears. You diligently back up critical servers to your on-site appliance orRead More

2020 IT Operations Survey Results - Highlighs and Key Takeaways - Watch Now
2020 MSP Benchmark Survey Report