Kaseya Unified Backup Supports Rich Backup, Disaster Recovery and Business Continuity for MSP Clients

Kaseya Unified Backup Dashboard

Every MSP client needs backup. If they are trying to do it on their own, you as an MSP are losing opportunity, and they probably are not backing up properly. Moreover, your customers likely aren’t thinking beyond backup and have neither disaster recovery nor business continuity.

With the announcement of Kaseya Unified Backup (KUB), MSPs can offer all these functions as an enterprise-class service.

Did you know that some 60 percent of MSPs use and thus manage products from multiple backup vendors – just to build on-premises backup that integrates with the cloud. Meanwhile, the majority of service providers do not offer with disaster recovery or business continuity services. KUB changes all of that with a one-stop total solution.

KUB begins with true enterprise-class backup. On top of that are ransomware detection and cloud-based business continuity disaster recovery (BCDR) services. All of these functions are supported by an all-in-one, on-premises storage appliance. This so-called hybrid cloud backup combines the best of two worlds: Your clients have one tier of backup on-premises that is speedily accessible and where clients confidently know its location, and another tier in the cloud in the case of system failure or disaster.

Many MSPs already use Kaseya Cloud Backup, which fully integrates with KUB to offer a complete on-premises/cloud backup and storage solution.

Integration with VSA by Kaseya

Key for MSPs is that KUB is built directly into VSA by Kaseya. That means all client backups are fully seen in the VSA dashboard. With KUB, MSPs can say goodbye to multiple applications for managing customer backups and simplify their stack with a cloud-integrated backup appliance that is managed from that single VSA screen.

This simple dashboard gives admins at-a-glance confidence that customer data is protected while keeping the granularity needed to resolve specific issues. Meanwhile, the KUB dashboard provides quick, intuitive, and comprehensive access to alerts, reports, and policy management. Additionally, the KUB dashboard is uniquely designed to provide fully automated recovery assurance testing, an integral and often overlooked aspect of a reliable disaster recovery solution.

Finally, there’s BackupIQ  — the industry’s only artificial intelligence backup assistant, and automatically analyzes, prioritizes and automates critical backup and DR tasks so you can manage and expand BCDR services with your existing staff.

With KUB MSPs can:

  • Recover quickly from an outage: Leverage the power of an onsite appliance for fast local restore. On-premise failover reduces unplanned downtime and makes recovering from an outage near seamless. MSP clients can be back up and running in under an hour.
  • Get intelligent alerts: Less time remediating issues means less money spent and lower total cost of ownership. KUB’s deep integration with VSA coupled with BackupIQ – an artificial intelligence-powered task list and backup advisor – surfaces the most important issues, so MSPs have confidence that their technicians are always working on the right issues as efficiently as possible.
  • Deliver effective customer reporting: Automatically send reports to help customers rest easy knowing that their business will be kept up and running.
  • Create new revenue streams by expanding service offerings: MSPs can grow their business with new service lines and maximize profit margins by providing customers with flexible BCDR solutions that fit any budget.

KUB also inspects every file during each backup for ransomware infections to ensure “clean” instant recoveries. Moreover, KUB provides instant recovery for Hyper-V and VMware environments, meaningful reports, measurable, trustworthy and repeatable RPO and RTO metrics. One-hour SLAs are also available.

The partnership of Kaseya and Unitrends MSP brings new opportunity for service providers. “Unitrends MSP was created to give MSPs a superior, enterprise-class BCDR solution that meets the increasingly complex needs of SMBs,” said Mike Sanders, CEO, Unitrends MSP. “By integrating our technology with Kaseya, MSPs now have an even more powerful combination for centralizing the management of all their IT systems, including backup and recovery. Kaseya Unified Backup makes BCDR seamless and easy, and should be a no brainer for any MSP looking to grow their business.”

One Kaseya partner is raring to go. “KUB is a powerful addition to the VSA platform,” said Tim Tragesser, president, Polar Systems. “Not only does it simplify backup operations, but it also makes recovering from an outage lightning fast because it’s so tightly tied into VSA. Business continuity and disaster recovery is an evolving market for MSPs, and in theory KUB provides a great opportunity for us to expand our service portfolio and consistently generate new monthly recurring revenue with ease.”

For more information about KUB, go to: https://www.kaseya.com/products/vsa/unified-backup.

Posted by Doug Barney
Doug Barney was the founding editor of Redmond Magazine, Redmond Channel Partner, Redmond Developer News and Virtualization Review. Doug also served as Executive Editor of Network World, Editor in Chief of AmigaWorld, and Editor in Chief of Network Computing.

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