Kaseya Customers on Why they Simply Must Attend Kaseya Connect


Every year Kaseya Connect grows in attendance and so too does the amount of usable information that enables it to pay for itself.

One MSP customer, Internet & Telephone, LLC., today owned by OnePath, attended the 2017 show and blogged about the experience.

“I’ve been reflecting on my week here in Las Vegas at the Kaseya Connect conference. Kaseya is one of several technology partners that we have at Internet & Telephone, LLC. Specifically, we use the Kaseya Virtual System Administrator (VSA) IT management platform as well as AuthAnvil two-factor authentication. Both are part of our stack of specialized tools that we use to manage our customer infrastructures,” wrote MJ Shoer, director of client engagement and virtual chief information officer at Onepath, an organization which owns Internet & Telephone.

The product roadmap information was of particular interest. “On Tuesday morning, Kaseya CEO Fred Voccola kicked off the event with an engaging keynote that shared interesting stats that you may read more about in my post from Wednesday titled ‘Small and Medium Size Business Stats from Kaseya Connect.’ Fred also provided a comprehensive review of what Kaseya calls it is IT Complete stack. This includes the core feature set of the VSA platform that we use to manage our customers as well as new or updated modules focusing on network management, identity and access management, backup and disaster recovery, Office 365 management and backup and an impressive Cloud management module that will allow us to help our customers save money on their Cloud subscription costs,” Shoer wrote. “I was also intrigued by some new initiatives around data analytics to help us manage our business better and deeper integration with our customer documentation system. Kaseya did a very good job outlining the product roadmap and how we will be able to leverage these developments to help our technical team better manage our customers.”

Finally, a big part of the Kaseya Connect value is interacting with Kaseya execs. “We had the opportunity to have a private meeting with several members of the senior team to discuss our business plans and the status of our partnership. I was very pleased with the level of transparency and candor from everyone at this meeting and I am looking forward to working more closely with everyone at Kaseya to deepen our partnership for the benefit of our customers and our two companies,” Shoer concluded.

The ROI of Kaseya Connect

Brian Dagan, senior solutions engineer, Connected Workplace Solutions (CWPS):

“It pays for itself within the first four hours. You are talking colleagues and cohorts dealing with the same struggles that you are going through and asking how they approach this particular problem and having that lightbulb moment of ‘Oh, okay, I can do it that way.’ That pays for the conference within the first four hours, no question.”

Doug Ford, director or network operations center, All Covered, a division of Konica Minolta

“I am excited about the leadership that the Kaseya management team demonstrates. Their sheer knowledge of the industry helps us better understand where the industry is headed and how we can best manage our clients and leverage the Kaseya tools to better support our client base.”

Ken Davis, founder, CodeBlue

“We get a deeper understanding of the Kaseya roadmap, and we can plan ahead in terms of how we can factor that into some of our future offerings that will we offer our customers. We learn a lot by talking to other MSPs and learning from each other. Kaseya Connect is great environment in which to do that.”

Ray Barber, CEO Xcellerate

“We have to understand the vision, the direction, and the future of what Kaseya is doing. That plays absolutely into the future of our business, but also for our customers.”

Frank Piccarello, COO TeamLogicIT

“I walk away a lot smarter than when I came to the event. I get to see other partners and technology providers and get a sense you can only get first hand at the conference. It is around how they are operating and managing, and you can only get that at an event like this.”

Register today for Kaseya Connect.



Posted by Doug Barney
Doug Barney was the founding editor of Redmond Magazine, Redmond Channel Partner, Redmond Developer News and Virtualization Review. Doug also served as Executive Editor of Network World, Editor in Chief of AmigaWorld, and Editor in Chief of Network Computing.

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