Why it’s Time to Revisit your Client Management Technology

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For a long time, IT organizations had to deal with only desktops and laptops, which primarily stayed in the office. Later, a heterogeneous mix of devices with different operating systems and configurations entered the workplace. Employees expected to be able to work from anywhere at any time. Businesses started to rely on separate client management tools to manage their endpoint infrastructure.

Today, with digitalization evolving at warp speed, and factors such as remote connectivity and automation coming into play, organizations need more than basic, traditional client management technology to oversee their endpoints efficiently.

Unified endpoint management (UEM) brings the capabilities of client management, endpoint management, and network management together to control and secure the entire IT infrastructure. Client management tools, network management tools, and endpoint management tools have significantly different ways of working, requiring resources and staff training for each of these. But, UEM manages all endpoints from a single console, providing consistency and removing the inefficiencies of multi-platform dependencies.

Part of Kaseya’s mission has always been to reduce IT complexity and help organizations manage and secure their environments effectively. Kaseya’s UEM approach is in this vein,  integrating endpoint and network management in a single platform. An ideal match for businesses seeking to keep pace with changing customer demands.

VSA by Kaseya provides technicians with a single interface to manage and monitor traditional endpoints, as well as manage and monitor network infrastructure. VSA’s deep access to endpoint and infrastructure data empowers technicians to auto-remediate or remote across the entire environment and correlate endpoint and network events to quickly identify the root cause of issues.

Features and Capabilities of Kaseya’s UEM Solution

Here are some of the critical features and capabilities of UEM in VSA.

  • Single-Solution Architecture: VSA was built from the ground up to function as a single solution with one interface, one architecture, and one view of the entire network infrastructure. It provides centralized control of every endpoint, whether local or remote or on- or off-network.
  • Support for all platforms: An increasingly mobile workforce with different operating systems and configurations presents significant challenges in systems management.  To overcome this complexity, organizations need solutions that provide convenience, flexibility, and reliability. Support and security of all platforms and versions — is a must have in the UEM solution. Kaseya’s multi-platform support has been a key differentiator from the onset, ensuring IT professionals have the visibility and management options required to manage their complex networks.
  • Remote Control: IT professionals frequently need to access servers, workstations and mobile devices securely, quickly, and without impacting the productivity of users. VSA facilitates this with ease and efficiency. VSA enables technicians and administrators to take over computers and devices collaboratively with the end user and perform all the necessary operations as if the technician were physically sitting in front of the computer or device.
  • Automation: In the evolving IT environment, businesses need automation that goes beyond simple tasks like saving time (which is important in its own right) toward a powerful platform that can automate any IT management process imaginable. VSA enables the complete automation of patch audits, deployment, and history. This scalable, secure, and highly configurable policy-driven approach is location independent, bandwidth-friendly, and ensures all machines are in compliance and protected.

Offered both on-premise and on-cloud, VSA by Kaseya leverages UEM, empowering businesses to command all of IT centrally, easily manage remote and distributed environments, and automate across IT management functions.

To learn more about how Kaseya helps organizations pave the way for digital transformation success, request for a demo here.

Divyarthini is a marketing professional with over 4 years of experience in the IT industry including 3 years of experience in Content Marketing, Social Media Marketing, and Email Marketing.
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