Announced at Connect IT Global, Network Glue automates capturing, displaying, and refreshing network device information inside of IT Glue accounts. Network Glue provides IT Glue’s community of more than 7,000 partners radically improved efficiency and access to information.
Network Glue pulls and documents all device data into IT Glue, then displays it as a topology map. With Network Glue, MSPs can streamline and simplify the on-boarding and ongoing maintenance of their customers’ networks, all without needing to go onsite. An add-on solution to IT Glue, Network Glue is vendor-agnostic and configurable with any IT Glue account.
“A lot of the time MSPs spend on-boarding and updating customer environments is lost to walk-throughs and manual discovery of devices found on networks, leading to serious gaps in their documentation. As a purpose-built solution,” said IT Glue’s VP, Product, Luis Giraldo, “Network Glue puts the power back in the hands of MSPs to identify the different devices on a network, using that information to improve their service standards.”
Although Network Glue is a new launch, early beta tester Joel Foster, Senior Systems Engineer at NexusTek, has good things to say. “By automating our customers’ network diagrams and updating them daily,” said Foster, “Network Glue helps NexusTek support and respond to customers quickly and efficiently. In addition to saving us time and simplifying the process for post-project updates, Network Glue makes it easy for us to provide customers with access to up-to-date network diagrams.”
Network Glue is available to IT Glue partners exclusively, on a limited release basis. Ready to learn more about IT Glue and the new Network Glue solution? Visit https://www.itglue.com/NetworkGlue/ or contact us at [email protected].