Connecting IT Podcast: Be a Better MSP, a COVID-19 Discussion with Industry Leader Gary Pica

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Connecting IT - Your Pulse on the MSP Landscape - COVID-19 with Gary Pica of TruMethods

“This is an opportunity to build relationships. If you aren’t doing that today – you are a week late. Get on the phone and actually talk to people.” – Gary Pica, president, TruMethods

The Connecting IT podcast provides managed service providers (MSPs) the must-know information they need, on-the-go, and there is nothing more top-of-mind for MSPs today than how to navigate the ramifications of COVID-19.

In the most recent edition of the podcast, Jim Lippie, Kaseya’s GM and SVP of Partner Development and guest Gary Pica, President of TruMethods, share their industry-based advice and words of encouragement to MSPs facing these tumultuous times.

Both Jim and Gary urge listeners to talk to their customers. “Find out what their plan is. Ask them how important is security to them? As tech providers, you need to show that you are important now, not less important, to your customers,” Gary says. “Now is the time to educate – not sell.”

The podcast ends with a call to action from Gary, “This is the time to be a better MSP.”

Listen to the entire 20-minute episode for more actionable advice from the leaders in the industry.

Subscribe to the Connecting IT Podcast for more on the trends that are shaping our future. https://www.connectit.com/podcast/

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