There’s a big difference between employees “working from home” now and then, and having a true remote workforce. In the first case, you need a VPN, company-issued laptops, a conference call number or two, and some basic ground rules. In these cases, it’s the exception, not the rule.
But when a company fully embraces remote work – which many firms are suddenly finding themselves doing whether they wanted to or not – there are additional considerations. Suddenly, remote workers aren’t the outlier, they’re the norm. And the organization’s processes, culture, and tools must adapt accordingly.
For MSPs, the recent switch to remote work in light of COVID-19 was either jarring and disruptive, or it was more of a natural evolutionary step in its flexible approach to work. Either way, turning the new reality into a workable, long-term solution requires some tweaks – if not wholesale changes – in how MSPs run their day-to-day operations.
Properly equipping your team
Remote workers can’t be expected to do their jobs day after day with an inappropriate home setup. Working in bed might be fun for a day or two, but it’s no way to live for months on end.
To be successful, you must ensure your team is kitted out with what they need to ensure maximum productivity. Everyone has a professional-grade laptop or desktop setup, including a monitor they won’t mind staring at for days on end. And while you may not have the budget for home office furniture, encourage everyone to create a dedicated workspace providing them with proper ergonomics in as quiet of an environment as possible.
Read the complete blog post at Channel Futures.