A managed services contract is a binding agreement between an MSP and its client. It outlines the services the MSP provides toRead More
Category: MSP
Boost Profitability by Pricing Your Services Appropriately
Managed service providers (MSPs) often grapple with the dilemma of pricing their services appropriately. They strive to offer the bestRead More
Leverage Two-Factor Authentication for Maximized Security
October 1st, 2019
Did you know that 81 percent of data breaches are due to weak or stolen passwords? Managing passwords is a struggle forRead More
Monitoring 101- The Basics
There was a time when desktops used to sit nicely at the desk and so did work. Then the generationRead More
Know Thyself: Which Type of MSP Are You?
November 27th, 2018
By Miguel Lopez, SVP and GM for Kaseya Not all MSPs are created equal – there is a range ofRead More
RMM + PSA – The Very Definition of IT Synergy
Most MSPs use remote monitoring and management (RMM) as well as professional services automation (PSA). Many start with RMM, addingRead More
Kaseya Buys Spanning, Launches Office 365 Backup to Drive MSP Revenue
October 26th, 2018
Kaseya, continuing its strategic acquisitions streak, in early October announced the acquisition of Spanning Cloud Apps, a leader in backingRead More
MSP Benchmarking: Understanding Where You Stand to Get to Where You Want to Go
MSPs sometimes operate in a vacuum, not knowing where the competition is excelling or failing. How can you measure yourselfRead More
Building a Documentation Culture
April 26th, 2018
By Joshua Oakes, IT Glue, Special to Kaseya How often do you evaluate your organizational culture? Not often, right? Organizational cultureRead More
The Secrets to MSP Sales Success
April 28th, 2017
Probably the single most important aspect of running a business is sales. Sales are the life-blood of the business: withoutRead More
