Miami, Florida, United States

Program Manager

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Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

Program Manager / Transformation - Miami, FL 
In- office
Are you ready to make an impact? 
WHAT WE ARE LOOKING FOR: 
A program manager of enterprise transformation to lead and execute strategic initiatives that will drive business growth and efficiency across our organization. You will be responsible for managing the end-to-end delivery of complex and cross-functional projects, such as salesforce and oracle erp implementations, integrations, and migrations. You will also collaborate with senior stakeholders, business partners, 3rd Party Vendor Implementation project teams and internal technical teams to ensure alignment, communication, and governance throughout the project lifecycle.
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
  • Accountable for driving execution and delivery of complex projects or programs from start to finish.    
  • Demonstrates clear understanding of the program’s vision, objectives, scale, and scope of work, expected outcomes, business value and impact, timelines, roadmaps, resource level requirements.   
  • Establishes strong partnerships and engagement with Program or project stakeholders, Business owners and 3rd Party Implementation Vendor.   
  • Manage project resources, vendors, and contractors, ensuring adherence to contractual obligations, deliverables, and service level agreements.
  • Monitor and control project performance, scope, and deliverables, ensuring timely and effective change management and stakeholder approval.
  • Create full-scale master program and project schedules and communication plans consisting of multiple projects or components.   
  • Develop and maintain detailed project plans, roadmaps, issue/risk registers, and status reports, using agile methodologies.
  • Ensure proactive scheduling of key deliverables, milestones, and deliverable tasks.   
  • Coordinate and facilitate project meetings, workshops, and reviews, ensuring clear and timely communication and escalation of issues and risks.
  • Manage the scope, schedule, budget, and quality of enterprise transformation projects, ensuring alignment with business objectives and stakeholder expectations.
  • Actively participates in process and practice improvements in the project management environment and serves as a catalyst for project management excellence.   
  • Provides management oversight, aligns, and leads cross-functional and international project teams to ensure critical day-to-day program/project deliverables progress forward to deliver specified requirements, objectives, and value.   
  • Identifies gaps in the project team’s accountability and ownership of deliverables.    
  • Provide project leadership, guidance, and coaching to project team members and cross-functional partners, fostering a culture of collaboration, innovation, and excellence. 
 
WHAT YOU’LL BRING:  
  • Proven experience in Project or Program Management.  
  • Minimum of 10+ years of experience in program or project management, preferably in enterprise transformation, salesforce, or oracle erp domains.
  • Experience conceptualizing complex information and transforming it into practical and usable knowledge content in which use cases are employed to relate concepts to specific audiences.   
  • Proven track record of delivering large-scale, complex, and cross-functional projects on time, on budget, and on quality.
  • Strong analytical, problem-solving, and decision-making skills, with the ability to navigate ambiguity and uncertainty.
  • Desire to work in a fast-paced, collaborative environment.   
  • Strong written, verbal, and content creation skills.  
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with senior executives, business partners, and technical teams.
  • Leadership skills for guiding cross-functional teams and driving product success.  
  • Bachelor's degree in business, computer science preferred or other technical field or appropriate work experience.    
  • CAPM/PMP a plus.  
  • PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum Master competencies are preferred.  
  • Salesforce and/or Oracle ERP Project Management experience a must. 
YOUR REWARD:  
Join the fastest growing tech company in the US. Earn a competitive compensation package that allows you to focus your attention on your passion in the heart of Miami's emerging tech and financial scene.   
If this sounds like the right career to fit your personality and interests, please apply, we’re looking forward to meeting you! 

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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