License consumption based on approved devices

February 4
New
Datto RMM, Kaseya 365 Endpoint

Datto RMM now consumes licenses only for devices that have been explicitly approved, ensuring license counts accurately reflect authorized deployments. Newly deployed devices remain unlicensed until they are approved through the Device Approvals page, giving administrators clear visibility and control over which devices impact billing.

License totals displayed on the Licenses page — and shared with the billing system — now include only approved devices, improving transparency and predictability. This change applies specifically to Datto RMM license consumption for CMQ billing, with no impact to Integrated Customer Billing logic or reporting and excludes only devices pending initial approval.

Learn more about this Datto RMM update here.

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