Cooper Copilot for workflows: Additional workflow triggers and PSA ticket actions

November 6
Enhancement
VSA 10

Cooper Copilot now makes automation even smarter with new workflow triggers and PSA ticket actions that save time and reduce manual effort.

With this release, Cooper Copilot has been updated to allow users to easily create workflows with the Scheduled and Notification trigger types. In addition, it now supports creating workflows that work with your integrated PSA.

Features added to Cooper Copilot in this release include the following:

  • Automatically create workflows with the Scheduled trigger type, which triggers workflows to run at a scheduled recurring interval.
  • Automatically create workflows with the Notification trigger type, which triggers workflows to run in response to a notification type you specify.
  • Automatically create workflows that will work with your integrated PSA (Autotask/BMS/Vorex/ConnectWise) to create and update tickets.

 

Learn more about Cooper Copilot for workflows in the v10.22 update here.

One complete platform for IT & security management

Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.

From phishing to ransomware: How Kaseya 365 User protects your SaaS apps

SaaS applications, such as Microsoft 365 and Google Workspace, power nearly every aspect of today’s digital operations. However, as businessesRead More

Read blog post
A rising arrow illustrates a successful business as it follows a powerful growth strategy achieving goals through strategic planning development and consistent execution for sustainable expansion

The financial upside of standardizing on Kaseya 365 Endpoint

See how Kaseya 365 Endpoint cuts tool sprawl and frees up budget by unifying endpoint management in one cost-effective platform.Fe

Read blog post

Cloud detection and response: MSPs’ guide to cloud security

The use of SaaS applications and the volume of cloud workloads are surging. Businesses today use approximately 112 SaaS appsRead More

Read blog post