Remote Control: macOS client support for Private RDP

April 9
New
VSA 10, Kaseya 365 Endpoint

VSA 10 Remote Control now allows technicians using macOS devices to initiate private RDP sessions to Windows endpoints, simplifying cross-platform support workflows. This enhancement provides a secure and efficient way to connect from a Mac to managed Windows devices without additional setup.   

The feature supports both standard RDP connections and 1-Click/IT Glue workflows, ensuring consistency with existing processes. It is compatible with Windows devices running the latest agent version, enabling fast and reliable remote access across environments. 

Learn more about Remote Control and other VSA 10 updates here. 

One complete platform for IT & security management

Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.

Get a demo Explore Kaseya 365
Kaseya Intelligence story

The intelligence era is here: Kaseya’s vision for autonomous IT

Over the past two decades, the IT industry has seen wave after wave of transformation — from break-fix to managed

Read blog post

What is patch management? A complete guide for MSPs and IT teams

Every IT environment runs on software that needs constant updating. Operating systems, browsers, business apps, the firmware on the network

Read blog post

The patch management process: A step-by-step guide

Most patching programs don’t fail because the team doesn’t know the steps. They fail in the gaps between them: the

Read blog post