Usability and ticketing improvements

January 15
Enhancement
VulScan

VulScan now makes it easier to understand scan outcomes, manage device-specific tickets, and safely administer appliances.

Device identifier in PSA ticket summary: When the Create separate tickets per device option is selected while creating PSA tickets from Scan Results, the ticket summary now automatically includes the device’s hostname, IP address, and MAC address. This makes it easier to track and manage tickets for the same vulnerability across multiple devices.

Improved scan results view: The Scan Results page now clearly distinguishes between “no scans performed,” “no vulnerabilities found” and “no results for selected filters,” removing confusion and improving transparency for users.

Improved onboarding experience: Added “Configure Vulnerability Scanning” onboarding screens to Scan Results, VulScan Dashboard and Home Dashboard pages, so users always know what to do next when configuring a VulScan site.

Enhanced Delete Appliance confirmation modal: The Delete Appliance confirmation modal now provides clear, context-aware warnings for all appliance types, ensuring users understand the impact of their actions and reducing accidental data loss.

Together, these improvements create a smoother in-app experience.

Sign in to VulScan here.

One complete platform for IT & security management

Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.

Security information and incident management concepts. Officials are managing events and safety on virtual screens.

What is SIEM? How it works, use cases and benefits explained

Learn how security information and event management (SIEM) helps organizations proactively identify and address potential security threats and vulnerabilities.

Read blog post

Backup verification just got smarter: Introducing AI-powered screenshot verification

In an era of relentless cyberattacks, infrastructure complexity and rising client expectations, simply having backups is no longer enough. BackupsRead More

Read blog post

A better IT Glue experience: UX updates for faster, smarter workflows

Explore the latest IT Glue UX updates designed to simplify workflows, improve usability and help teams access and manage documentation faster.

Read blog post