Usability and ticketing improvements

January 15
Enhancement
VulScan

VulScan now makes it easier to understand scan outcomes, manage device-specific tickets, and safely administer appliances.

Device identifier in PSA ticket summary: When the Create separate tickets per device option is selected while creating PSA tickets from Scan Results, the ticket summary now automatically includes the device’s hostname, IP address, and MAC address. This makes it easier to track and manage tickets for the same vulnerability across multiple devices.

Improved scan results view: The Scan Results page now clearly distinguishes between “no scans performed,” “no vulnerabilities found” and “no results for selected filters,” removing confusion and improving transparency for users.

Improved onboarding experience: Added “Configure Vulnerability Scanning” onboarding screens to Scan Results, VulScan Dashboard and Home Dashboard pages, so users always know what to do next when configuring a VulScan site.

Enhanced Delete Appliance confirmation modal: The Delete Appliance confirmation modal now provides clear, context-aware warnings for all appliance types, ensuring users understand the impact of their actions and reducing accidental data loss.

Together, these improvements create a smoother in-app experience.

Sign in to VulScan here.

One complete platform for IT & security management

Kaseya 365 is the all-in-one solution for managing, securing, and automating IT. With seamless integrations across critical IT functions, it simplifies operations, strengthens security, and boosts efficiency.

Five ways SIEM supports NIS2 compliance

Security information and event management (SIEM) has come a long way since its inception over 20 years ago. Adoption was

Read blog post

Autotask 2026.3: Smarter planning, faster triage, simpler billing and expanded compliance

Explore the latest Autotask enhancements, including Resource Planner updates, Ticket Triage improvements, simplified service packaging, and expanded e-invoicing support.

Read blog post

MDR vs. MSSP: Key differences and how they overlap

MDR is a security service; MSSP is a provider model, and many MSSPs offer MDR. Learn how they differ, where each is strong, and how they work together.

Read blog post