Understanding the 2018 State of IT Operations
Today’s IT teams are tasked with everything from project management to cloud infrastructure operations to mobile device management and more. They are expected to maintain and secure the current infrastructure, perform upgrades and expansion as needed, sustain high levels of service availability and aid users, provide technology advice and support for new business requirements, configure and manage new applications, and the list goes on.
All while contending with tighter budgets, fewer resources, increased security threats, and an expectation to contribute strategically to the business.
Watch Kaseya’s VP of Product Marketing, Tracy Hernandez in an engaging webinar that will reveal a number of trends emerging in response, indicating change is afoot in the IT operations landscape.
- Operational maturity, while still important, is no longer the key driver it was in the past
- How IT is now valued as a Strategic Business Driver
- What Priorities have shifted in IT