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Manager, Cybersecurity Knowledge Management

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About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. 

We are seeking a Cybersecurity Instructional Designer to develop engaging, accurate, and accessible security awareness and compliance training content for both technical and non-technical audiences. This is a writing- and design-heavy role that combines instructional design expertise, strong research skills, and the ability to simplify complex cybersecurity concepts into short, impactful learning experiences. The ideal candidate will have experience designing story-driven microlearning modules (30 seconds to 5 minutes), creating real-world scenarios, and producing content on topics such as phishing, AI threats, social engineering, NIST, HIPAA, GDPR, and secure development practices. You will be expected to work independently as a researcher and content developer, capable of becoming a subject-matter expert (SME) in cybersecurity and compliance when needed.
You will tailor your content based on the target audience—writing with technical depth for IT professionals and developers, and with simplicity, relatability, and clarity for general employees.

Minimum Requirements (Must-Haves)

  • Proven experience creating cybersecurity, security awareness training or compliance training content
  • Must have designed or written awareness training (e.g., phishing, password hygiene, AI threats)
  • Strong instructional design background, experience in adult learning principles, microlearning, or storyboarding with clear examples of courses/modules developed
  • Experience writing for technical non-technical audiences and demonstrated ability to simplify complex topics
  • Strong research skills with ability to self-learn new cybersecurity/compliance topics and create original content
  • Hands-on with eLearning or video tools (e.g., Vyond, Articulate Rise/Storyline, Synthesia, Camtasia, Canva, Captivate)
  • Excellent verbal and written communication skills, including grammar, spelling, and proofreading.

Preferred Qualifications:

  • Bachelor’s degree in communications, journalism, English, instructional design, or a related field.
  • 3-4 years of experience in content management, curriculum development, or a similar role.
  • A background in cybersecurity, with an understanding of current threats, trends, and security awareness training methodologies.
  • Creativity and the ability to develop original, engaging content
  • Experience in compliance-related content creation and training is preferred

Specific Examples of Content:

  • Candidates are encouraged to provide specific examples of content they have personally created, such as training materials, curriculum designs, or public-facing content in the below application question. Links to public-facing content or portfolio samples are highly desirable.

 

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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