Fred Voccola is the CEO of Kaseya, the leading provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized business (SMBs). As CEO, Fred leads the vision, strategy and growth of Kaseya and its family of brands.
Helping You Simplify IT
Since 2000, our open platform and customer-centric approach delivers the technology SMBs and managed service providers (MSPs) need to reach new heights of success. Kaseya’s IT Complete product suite is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from our family of companies — Unitrends, RapidFire Tools, Spanning Cloud Apps, IT Glue, ID Agent, Graphus and RocketCyber.
More than 40,000 organizations around the world use one — or all — of Kaseya’s industry-leading IT solutions, and that number is growing every day. Join our community. Learn how we help you simplify IT and lead your business to greater success.
Our Leadership Team
Kaseya’s commitment to our customers goes beyond listening to your needs and puts words into action to deliver innovative solutions that empower your business. We only succeed when you succeed, and our leaders are poised to work alongside you every step of the way.
Fred Voccola Chief Executive Officer
CJ Wimley President & Chief Customer Officer
C.J. Wimley leads the customer organization for Kaseya and its family of brands including Unitrends, Spanning Cloud Apps, Rapidfire Tools, Graphus, RocketCyber and IT Glue. As president and chief customer officer, Mr. Wimley oversees the holistic customer experience including the adoption of Kaseya solutions within the existing customer base and events programs as well as education and consultation that help Kaseya customers grow their businesses and build efficiency for their IT departments.
Under Mr. Wimley’s leadership, the Kaseya customer organization strives to delight each customer as they successfully utilize the Kaseya IT Complete platform. From successful implementations, education and transition processes to dedicated ongoing relationship management, including usage questions, technical configurations, administrative assistance, technical and business consultation and expansion opportunities, Mr. Wimley and his team are relentless in their focus on doing what’s right for the customer.
A 30-year veteran of the B2B technology industry, Mr. Wimley joined Kaseya from TeamDynamix, where he served as CEO and oversaw the transformation of the company’s go-to-market strategy and customer success organization. Prior to TeamDynamix, Mr. Wimley was an executive at SunGard, where he held various positions including head of the order-to-cash business and lead for the innovations team within the corporate solutions vertical. Mr. Wimley joined SunGard as part of the GETPAID acquisition, where he was part of the management team for over 10 years. During this time, he built a global services organization, led research and development efforts and a worldwide salesforce, and later spearheaded the sale to SunGard.
Mr. Wimley holds a Bachelor of Science in Accounting from Moravian College.
Kathy Wagner Chief Financial Officer
Kathy Wagner leads all finance and legal activities across the full portfolio of Kaseya companies including Unitrends, Spanning Cloud Apps, Rapidfire Tools, ID Agent, Graphus, RocketCyber, TruMethods and IT Glue. Ms. Wagner possesses a deep understanding of the role of finance in business, including the impacts and benefits of managing investments and effectively conveying strategies to the executive team, board, investors, and other stakeholders.
Prior to joining Kaseya, Ms. Wagner held the role of Vice President, Global Finance & Administration for Citrix, where she developed a long-range plan leveraging external market data to drive the transformation to a SaaS/subscription-based business model while optimizing investment and growth opportunities. She led the implementation of strategies and processes to effectively communicate the transformation to investors. Before that, as VP, Sales, Services and Marketing, Finance & Administration, Ms. Wagner completed a plan to put Citrix back on track to achieve financial objectives by working with the sales team to implement a bookings recovery initiative and bring spending in line with revenue. She partnered with the sales and services team to grow total bookings by 7% year-over-year while driving costs down by $70M annually.
Earlier, as Controller, Ms. Wagner led the first of her 50+ financial acquisition due diligence and integration efforts during her tenure at Citrix. She acted as a key advisor to the strategic development team, providing guidance and alternative structures during negotiations.
Prior to Citrix, Ms. Wagner was Audit Manager at Ernst & Young LLP/Arthur Andersen LLP, where she managed the largest SEC account in South Florida, Jacuzzi Brands Inc. (f/k/a U.S. Industries), and other large clients.
She holds a Master of Business Administration and a Bachelor of Science in Accounting (Summa Cum Laude) from Florida Atlantic University in Boca Raton and is an active Certified Public Accountant in the state of Florida.
Joe Smolarski Chief Operating Officer
Joe Smolarski is a transformational technology and business executive with proven track record of driving an improved customer experience while increasing operational efficiency. As COO, Mr. Smolarski leads the operations, technology and back-office teams and is focused on driving automation and operational efficiencies across the entire Kaseya family of brands.
Mr. Smolarski joined Kaseya from MRP, a global provider of marketing intelligence, software and services, where he served as COO, overseeing global operations through a period of tremendous growth when the firm nearly doubled in size over two years. Prior to MRP, Mr. Smolarski spent 13 years with IPC Systems, Inc., the leading global provider of communications technology for the capital markets. Mr. Smolarski served in a variety of senior executive roles including CIO, head of global sales, and head of global operations. A proven thought leader, Mr. Smolarski has been instrumental in the transformational shift of company product roadmaps from legacy technology platforms to best-in-class technology solutions, including the transformation of service models to maximize efficiency.
In addition, Mr. Smolarski has led multiple strategic blueprint programs to maximize company performance, with a focus on using technology to drive automation in all functions. His experience includes the global implementations of numerous technology platforms including SAP ERP, Oracle ERP, Salesforce CRM, BMC/Remedy, B2B e-commerce portals and business intelligence reporting for KPI dashboard automation.
Mr. Smolarski holds a Bachelor of Business Administration in Management Information Systems from Temple University.
Paul Farr Chief Product Officer
As Kaseya’s chief product officer, Paul Farr is responsible for overall product strategy, product marketing and demand generation across Kaseya’s IT Complete solutions portfolio.
Mr. Farr brings more than 30 years of experience spanning executive leadership roles in corporate strategy, product marketing, sales, and engineering within the IT management industry. Prior to joining Kaseya, Mr. Farr served as vice president of business and corporate development for Skybox Security, a leading provider of security analytics software for Global 2000 enterprises. Mr. Farr has also held executive leadership positions at BMC Software, Netformx, Identify Software, McAfee/Intel Security, Network General and AIM Technology.
Mr. Farr has served on the boards of Netformx, Harmon.ie and the Soho Broadway BID, a neighborhood improvement organization. He holds a Bachelor of Science in Computer Science from Michigan State University.
Dana Liedholm Senior Vice President, Corporate Marketing
Dana Liedholm leads Kaseya’s global corporate marketing and communications. As senior vice president, she drives the development and execution of key marketing initiatives, corporate strategy and awareness, community engagement, brand management and brand reputation, and the development of communication pillars to key stakeholders such as customers, channel partners, the media, employees, industry analysts and key industry influencers.
Ms. Liedholm brings over 20 years’ experience in global marketing, communications and B2B partner development for technology companies worldwide. She has held senior leadership positions in marketing, communications and sales at companies in telecom, IOT and cybersecurity
As Chief Marketing Officer at ID Agent, Ms. Liedholm oversaw the global management of ID Agent’s brand, including customer insights, digital marketing, creative development and agency management, marketing effectiveness, events and sponsorships, as well as media, employee and customer communications. Prior to ID Agent, she served as Director of Marketing for Comtech Telecommunications Corp, a provider of secure, advanced communications solutions for commercial enterprises and government agencies worldwide.
Mike Puglia Chief Customer Marketing Officer
Mike Puglia brings over 20 years of technology, strategy, sales and marketing experience to his role as Kaseya’s chief customer marketing officer. He is responsible for global customer marketing, management and development across Kaseya’s portfolio of solutions with a focus on driving the success and growth of Kaseya’s existing customers and ensuring delivery of exceptional customer experience.
Prior to joining Kaseya, Mr. Puglia was vice president of marketing for TimeTrade Systems, where he managed and executed on marketing programs and communications strategy. Mr. Puglia joined TimeTrade from Salesforce.com, where he led the technical program management integration of real-time collaboration technologies into Salesforce’s Chatter Social Enterprise platform.
Prior to his role at Salesforce, Mr. Puglia was vice president of marketing at Dimdim, a provider of cloud-based collaboration software, which was acquired by Salesforce in 2011.
Jason Manar Chief Information Security Officer
Jason Manar brings extensive experience with the Federal Bureau of Investigation (FBI) to Kaseya as the chief information security officer (CISO) where he plays a pivotal role in further solidifying the company’s security stance. He oversees information security and compliance, leading the cybersecurity division to identify the industry’s latest threats and vulnerabilities and intercept them. As CISO, Jason also ensures compliance with security requirements associated with government regulations, which vary by global region.
Prior to joining Kaseya, Jason was named assistant special agent in charge for the FBI where he supervised all cyber, counterintelligence, intelligence and the language service programs for the San Diego office. He began his career as a special agent with the FBI in 2006, serving as the Safe Streets Gang and Violent Crime Task Force coordinator for the FBI’s Springfield Division and investigated drug trafficking organizations, violent crime, cybercrime and transnational organized crime. Jason was later transferred to Detroit where he worked public corruption, civil rights and health care fraud.
He was eventually promoted to supervisory special agent (SSA) in the Cyber Division where he worked in the Major Cyber Crimes Unit combating cybercriminal threats targeting U.S. entities. During that time, Jason built relationships with key partners from the private sector and was instrumental in the creation of Microsoft’s Cybercrime Center.
Most recently, prior to his work with the San Diego office, Jason was assigned as the Miami cybercrime SSA, where he managed all FBI criminal cyber operations within the Southern District of Florida, the Caribbean and Central and South America. He became the cyber program coordinator (PCOR) and also oversaw complex cyber intrusion investigations.
Jason graduated from Murray State University with a Bachelor of Science. Prior to joining the FBI, he served six years with the Kentucky State Police as a trooper and detective.
Alexandra Letts Executive Vice President, General Counsel
Alexandra (Lexi) Letts is Executive Vice President, General Counsel for Kaseya. In this role, she provides legal expertise and business acumen to drive growth, protect intellectual property, minimize risk and assure compliance. As a member of the executive team, Ms. Letts provides counsel on enterprise-driven legal issues, including mergers and acquisitions, global expansion, securities, contracts, intellectual property, data privacy, export compliance, and employment law, and overall management of all legal activities for Kaseya and its global affiliates.
Prior to joining Kaseya, Ms. Letts was general counsel for Anaqua, a provider of innovation and intellectual property management solutions, and also served as the legal counsel of the public company Microfluidics International Corporation, leading the company through its acquisition by the multi-billion dollar publicly traded IDEX Corporation.
Ms. Letts has spent nearly 10 years supporting Insight Venture Partners portfolio companies with aggressive growth strategies though M&A and global expansion exponentially increasing profitability, ensuring sound compliance, and driving innovation and high investor ROI. She received her B.S. in political science from the University of Massachusetts, Boston and her J.D. from Roger Williams University, School of Law with certificates in International Law from The Sorbonne and Sciences-Po.
Nadir Merchant General Manager, IT Operations Products
As General Manager, IT Operations Products, Nadir Merchant leads product strategy and delivery for Kaseya’s IT Glue, BMS, and myITProcess. He is also Head of Product for IT Complete, which ensures all Kaseya products are workflow integrated to work together seamlessly, and Kaseya One, which radically transforms the way IT is done with its role-based single pane of glass.
As a leader for IT operations products and a respected engineer, Nadir brings to Kaseya a history of technical leadership and software development experience that complements his enduring passion and keen eye for superior customer experiences. He has a knack for systems thinking and excels at driving operational efficiency and engaging teams. His vision is to empower MSPs and IT teams to execute tasks more efficiently and increase productivity.
Prior to joining Kaseya, Nadir served as General Manager and Chief Technology Officer for IT Glue, which was acquired by Kaseya in 2018. In that role, he oversaw all aspects of product conception, management, delivery and promotion; led the engineering team; and was responsible for the success of the business. As GM, he spearheaded the company’s second add-on product, Network Glue, which grew to over $2 million in annual recurring revenue within a year of launch. As CTO, he designed the entire software development, cloud operations and testing processes used by the company and built out the engineering team, which started with only five engineers and grew to over 40.
Nadir began his tech career with IBBS, formerly known as Parasun. He also worked as a DevOps Engineer for Mobidia, which was acquired by App Annie.
Matt Machado Executive Vice President, Marketing
As Kaseya’s Executive Vice President of Marketing, Matt Machado leads product marketing and demand generation teams globally. In his role, Matt and his team work to drive demand across Kaseya’s IT Complete Suites, representing over 20 solutions that help IT professionals succeed across a variety of disciplines.
Prior to joining Kaseya, Matt was instrumental in the growth of Yodle, a local online advertising company providing digital demand generation solutions to SMBs and franchise networks. During his time at Yodle he held various leadership positions in strategic and performance management, ultimately resulting in the acquisition of Yodle by Web.com.
Since joining Kaseya over 6 years ago, Matt has held several key positions in Digital Marketing and Demand Generation. His contributions have been key in the growth of Kaseya’s solutions, and the integration of various product lines into a single functional marketing organization. In 2020, he took on the role of SVP Demand Generation overseeing Kaseya’s marketing services organization supporting 8 different product lines before moving into the EVP, Marketing role in 2021.
Matt holds a Bachelor of Business in Marketing from the W.P. Carey School of Business at Arizona State University.
Tracy Hernandez Senior Vice President, Sales Enablement
As Senior Vice President, Sales Enablement, Tracy Hernandez leads Kaseya’s training and on-going education for the entire go-to-market team.
In her nine years with Kaseya, Ms. Hernandez has held several leadership roles specializing in creating high-impact teams. She was instrumental, for example, in expanding the IT Glue account management team, launching Kaseya University’s technical certification and training curriculum, and helping Kaseya transform its go-to-market strategy to meet customers’ ever-evolving needs.
Prior to joining Kaseya, Ms. Hernandez worked for Citrix Systems, EarthLink (ISP), and PeopleSoft (Oracle). She holds an MBA from Emory University for Data Science and Marketing.
Holly Pateman Senior Vice President, Product Marketing
Holly Pateman brings over 20 years of diverse marketing experience to her role as Kaseya’s Senior Vice President of Product Marketing, where she leads the global product marketing team who service over 20 product lines. Working closely with the product, sales, and demand generation teams, Holly oversees the strategy, development, and cohesive execution of all product marketing initiatives at Kaseya.
A resident Canadian, Holly held senior positions at a variety of Canadian advertising, technology, publishing, and retail firms before coming to IT Glue in early 2017. As the Vice President of Marketing at IT Glue, Holly led a team of 12 to and through hyper-growth; spanning product, content, and field marketing as well as demand generation, marketing operations, and digital media. In 2020, she took on the role of SVP, Demand Generation at Kaseya, overseeing 7 product lines before stepping into the SVP, Product Marketing role in 2021.
Holly holds an MBA from Royal Roads University in Victoria, British Columbia, with a specialization in Organizational Leadership.
Miguel Lopez Senior Vice President, Strategic Accounts
Joining Kaseya in 2012, Miguel Lopez brings over 25 years of experience to his role as SVP of Strategic Accounts. In this position, he consults daily with Managed Service Providers (MSPs) to help them solve their clients’ business problems with technology solutions and consults with them on business growth leveraging mergers & acquisition strategies. Prior to joining Kaseya, Miguel served for 12 years as the director of consulting services for All Covered, a nationwide successful managed services provider.
During his time with All Covered, Miguel oversaw the company’s customer relationship with Kaseya, as well as the Miami market segment and rollout of a National New Services program. Miguel managed the MSP’s systems to maximize efficiency and automation, and as part of the Acquisitions Team, he supervised the migration and integration of all acquired companies into All Covered systems. In 2008, All Covered acquired NetCor Technologies, a leading MSP that Miguel founded and managed since 1997.
Since joining Kaseya over 8 years ago, Miguel has held several key strategic roles. He has traveled around the world, meeting with Kaseya’s largest MSP customers and consulting on implementation of new services, streamlining efficiencies, and deploying automation to solve complex issues. Miguel has managed both technical and sales teams, served as Master of Ceremonies for the annual Connect IT Global event, and has spoken on behalf of Kaseya at dozens of conferences and webinars.
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