Unleash the Power of IT Complete Workflow Integrations
With over 1,500 cross-module integrations, IT Complete offers the most robust workflow efficiency the IT world has ever seen. And unlike most software integrations, ours are built to last, meaning you can rely on the power and scalability of IT Complete workflow efficiency for the long term.
Having a tool doesn’t
make it useful
Using manual work-arounds or duplicate tools to get the job done leads to a tremendous waste of time and resources for IT departments. Kaseya is the first and only vendor to solve this issue, with an AI designed to elevate and drive utilization of platform features.
By tracking the telemetry of user behavior, the Kaseya AI informs users how to maximize the value of their investment by alerting the user to unused functions, time-saving integrations, alternative workflows to accomplish tasks, and more.
PROBLEM
73%
Of software users do not get refreshed training or certification over time – making it impossible to get full value for their investments.
18%
Of software functions, on average, are new each year.
98%
Of software products do not contain any coaching/tools to discover new functions.
SOLUTION
Module & Feature Utilization
Measures and alerts technicians when they are not using the full features of their modules. Leverages login and user meta-data to encourage users to get the most out of their existing Kaseya tools.
Integration Utilization
Measures and alerts technicians when they are not using the full integrations of Kaseya solutions. Leverages API/Integration Hub meta-data to identify and encourage full value of suite integrations.
Technician Readiness Optimization
Keeps track of technician knowledge and education on modules, recommends and alerts to additional training/content to consume to ensure technician is utilizing the most recent capabilities of the technology.
Get the Full Value Out of Your Software Platform
IT Complete includes an AI-based Intelligence engine – “COOPER” to improve technology utilization. It proactively lets the technician know what they can do to get the full value out of their software. This passive mechanism does not require action from the technician of the Manager/Executive, while providing a massive uplift in the value and efficiency of owned Kaseya solutions.
Every Module of IT Complete
Leverages the COOPER INTELLIGENCE ENGINE, ensuring your usage optimization so you get the maximum value from your Kaseya solutions.
Increase Technician Efficiency
Given how little of the depth and breadth of most software is typically used, COOPER’s revolutionary utilization-focused AI can increase utilization – and therefor technician efficiency – by up to 50%
Cooper is always learning new tricks
By identifying usage patterns from our software, COOPER can sniff out new methods to solve common problems – even those our engineers never thought of. That’s the benefit of AI; he learns from everyone’s contributions.
Business Process Automation with Cooper Bots
Cooper Bots are fully automated workflows derived from the learning Cooper has done to understand common behaviors. These go beyond even our powerful integrations and automations – a leap into the world of an autonomous assistant conducting work on your behalf.
Hear what our customers are saying
Get IT Done
From complete endpoint management to the latest in security and compliance, the Kaseya family of solutions gets IT done for you.