Case Study

Spark Alliance ditches Connectwise and thrives with MSP 2.0-friendly BMS

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Spark Alliance Inc. is an innovator in the MSP space. One of the first IT service providers to embrace the managed services business model, Spark is run by professionals who stay on top of the latest trends by understanding where their customers go. So when realized that their professional services automation (PSA) software from Connectwise couldn’t deliver the capabilities they needed to become an MSP 2.0, Spark knew it was time to change.

See how Kaseya BMS helped Spark focus more time on selling and delivering services, and less time on non-revenue-generating tasks such as billing and project management, allowing them excel in the MSP 2.0 world.