5 years ago, Virginia Tech’s Division of Student Affairs faced a serious problem. A key IT staffer left the team, and with him went all knowledge of the current IT management system. Thankfully, a colleague of the team was familiar with Kaseya VSA, so they decided to give it a shot.
Nowadays, the team has reached levels of IT efficiency they never thought would be possible, by utilizing VSA features such as Live Connect, Service Desk and advanced auditing.
Download this Case Study and see how your Higher Ed IT group can improve IT efficiency with VSA today!