Smart Insights: Extended context for Device Insights

July 30, 2026
Enhancement
Datto RMM

Device Insights now incorporates Monitors, Metrics, and Patch Policies, expanding Kaseya Intelligence beyond static inventory and alerts to provide a more complete understanding of device health. Technicians can get more relevant answers about monitoring configurations, performance issues and patch management through a single conversational experience. 

With access to these additional data sets, Device Insights can better connect device conditions to potential causes, helping technicians investigate issues faster and make more informed remediation decisions. 

Note: IP and MAC addresses are now visible in AI insight responses when relevant. 

Learn more about Device Insights in Datto RMM here. 

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