Maximize IT Efficiency with Remote Control
Access all endpoints securely, quickly and without impacting user productivity. Resolve end user issues in real time.
Manage devices regardless of location, even over high latency networks. Access devices behind firewalls and at home.
Securely and reliably access endpoints with role-based and policy based control over who has authority.
Use one-click script execution to resolve common issues even before end users are affected, leading to increased end user satisfaction.
Connect with your end users, and remotely troubleshoot and manage their devices regardless of location.
This stealth-mode remote control tool features an array of gadgets to help maximize service quality and IT efficiency without disturbing end-users.
What can Remote Management Software do for me?
Remote Control enables the technician to access the remote computer collaboratively with the end user.
Establish private remote control sessions on Windows-based servers or workstations with full console access.
Remotely access endpoints and work behind the scenes without disrupting the end user.
Track and report on remote control sessions by admin or machine, and per month, week or day, with a history of access to ensure regulatory compliance requirements are met.
Shadow end-user terminal server sessions to more easily identify and resolve user issues.
Show session latency stats during the remote-control session so administrators are aware of the connection strength and its impact.
View every screen on remote endpoint for power users with multi-display setups.
Featured Case Study
People’s Bank and Trust Turns to Kaseya to Provide a Simplified IT Experience
People’s Bank and Trust Company, a community-based bank with nine locations, has a heritage of service to the customer as its primary objective. They selected Kaseya’s IT systems management solution to monitor and control their distributed IT infrastructure.
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Seamless Integration with BMS / Vorex
Easily access Kaseya VSA’s Live Connect feature from your BMS or Vorex service desk solution with one click of a button. Technicians can efficiently troubleshoot issues and resolve service tickets by remotely accessing the endpoint. Shorten your Mean Time to Resolution (MTTR) with Kaseya VSA. Download our Omni IT Product Brief to learn more about our integrated solutions.