VSA Remote Control

Remote Control Software

Powerful, Fast, Remote Control Software

Kaseya delivers a complete, fast and secure remote control solution even behind firewalls or from machines at home.

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VSA Live Connect

A remote control solution for you and your users

Access and manage computers from anywhere at near instantaneous connect times with extraordinary reliability, even over high latency networks.

IT Professionals frequently need to access servers, workstations and mobile devices securely, quickly and without impacting the productivity of users. The Kaseya integrated IT management platform delivers a complete, fast and secure remote control solution even behind firewalls or from machines at home. Stop using consumer oriented remote control tools that don’t give you the security or integrated systems management features you need to operate in a professional IT environment.

Discover the Power of Remote Control with Live Connect in VSA by Kaseya

Harness the power of remote control with Live Connect in VSA by Kaseya. The stealth mode remote control tool with an array of gadgets lets you maximize service quality and IT efficiency without disturbing end users.

Redefine Remote Control with VSA by Kaseya

Discover the power of remote control as Live Connect in VSA by Kaseya resolves your day-to-day IT management issues. Connect with your end users, and remotely troubleshoot and manage their devices regardless of their location.

Kaseya Remote Control enables technicians and administrators to remotely troubleshoot and manage their computers regardless of their location.

Remote Control enables the technician to take over the remote computer collaboratively with the end user. They can work collaboratively or the technician can work with full computing access as the currently logged in user. All operations are as if the technician were physically sitting in front of the computer.

Private Remote Sessions for Windows Establish private Remote Control sessions for Windows so that administrators can work on servers or workstations without the end user visually seeing what is being done.

Every Session is Logged for Your Compliance Needs Track and report on Remote Control sessions by admin, by machine, per month, week, day, etc., with a history of access for compliance purposes.

Shadow Support for Terminal Server Users Shadow end user terminal server sessions to more easily identify and resolve user issues.

Know When There Is Latency on the Line Show session latency stats during the remote control session so administrators are aware of the connection strength and its impact.

Supports Multiple Monitors on the Remote Endpoint See every screen on the remote endpoint with zero configuration. You can even connect two or three times simultaneously and see them all at once.

Every Major Short-Cut Key In the Book Support for over 100 different short-cut keys, ensuring that you can work quickly and efficiently even when connected to remote endpoints.

Remote Control to maximize service quality and IT efficiency

Having technicians work on machines remotely can substantially improve IT efficiency. Kaseya provides the unique ability to completely control and audit all clients for issue resolution, reporting, ticket closure and compliance.

  • Record screen activity of work performed and attach to open tickets
  • Provide the end user control and security to enable or disable remote control functions until granted approval
  • Secure communications using certified Kaseya technology
  • No ports to open or firewall configuration needed only a simple internet, connection required
Remote Control Software

Seamless & Secure 1-Click Access

To be more secure, scalable and competitive, IT Service Providers need a more secure authentication method, which simplifies identity and access management. That’s exactly what Kaseya VSA brings to the table with 1-Click Access. Now your technicians can take back the lost time spent on looking up passwords with secure console access – in a single click of a button.

Kaseya’s 1-Click Access allows secure access to end-user devices for privileged users/admins at the click of a button, without having to know user or admin credentials. The single click concept is simple yet very powerful, making Kaseya VSA one of the most secure remote control solutions.

Download Feature Sheet

Check-in status

These icons indicate the agent check-in status of each managed machine. Hovering the cursor over a check-in icon displays the agent Quick View window.

Status screen example

Agent online
Agent online and user currently logged on.
Agent online and user currently logged on, but user not active for 10 minutes
Agent has never checked in
Agent is online but remote control has been disabled
The agent has been suspended

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