New research from Kaseya shows how IT groups at SMBs are faring as IT management demands grow in both number and complexity. The survey, based on input from nearly 1,300 global respondents, revealed a number of emerging trends, indicating that change is afoot in the IT operations landscape.
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The new data offers insights into how IT groups at SMBs are faring as IT management demands grow in both number and complexity. The survey, based on input from nearly 1,300 global respondents, revealed a number of emerging trends, indicating that change is afoot in the IT operations landscape.
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Kaseya, the leading provider of complete IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, today announced the results of its fourth annual IT operations benchmark survey – “The 2018 State of IT Operations for SMBs.” The new data offers insights into how IT groups at small and midsize businesses (SMBs) are faring as IT management demands grow in both number and complexity. The survey, based on input from nearly 1,300 global respondents, revealed a number of emerging trends, indicating that change is afoot in the IT operations landscape.
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IT’s priorities in SMBs have shifted to be almost singularly focused on network and data protection.
Improving cybersecurity remains the top priority for SMBs, and is cited nearly twice as often as the next closest concern (capacity and infrastructure), when looking ahead to 2019.
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Data breaches have serious consequences for SMBs and if not handled correctly can cause serious damage to the business.
It’s perhaps no surprise then that according to a survey from IT infrastructure company Kaseya security remains the top IT priority for SMBs with 54 percent citing it as their main concern in 2018, up 14 percent from 2017.
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IT management software maker Kaseya claims that recent trends in internal security actually can be an opportunity for strategic-thinking IT organizations.
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One Million by One Million Blog offers a 7 part interview series with Fred Voccola, CEO of Kaseya.
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Kaseya, the leading provider of complete IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, announced the appointment of CJ Wimley as president and chief customer officer. Wimley leads a team of customer success advocates committed to empowering customers with the tools, knowledge, and resources necessary to derive maximum value from their Kaseya relationship.
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Kaseya has named CJ Wimley as president and chief customer officer. The move is part of a “restructured approach to customer success,” the IT management software provider to MSPs and midmarket IT departments indicated.
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