Learn why annual or multiyear terms matter for MSPs and explore some best practices for communicating price changes to customers.
Managed Service Provider (MSP)

Autotask Community Live 2026: Building the foundation for AI-driven IT operations
Autotask Community Live 2026 opened with a clear message for MSPs and IT teams: AI is changing IT operations, but

Why running your MSP feels harder in 2026 (and what to do)
Winning a new customer these days can feel a lot like courting someone who has no shortage of suitors. Because

Kaseya Connect 2026: Key announcements and highlights
Kaseya Connect 2026 brought together thousands of MSPs and IT professionals in Las Vegas for one of the most anticipated

Kaseya Connect 2026: It’s all about community
On Day 3 of Connect, Gary Pica, Chief Community Officer at Kaseya, opened the Community Keynote by referencing a conversation

Kaseya Connect 2026: Innovation fueled by intelligence and built for scale
We unveiled our latest innovations this week at Kaseya Connect 2026 in Las Vegas. What we showcased to our partner community wasn’t just a series

Welcome to the new Kaseya Community: Your hub for IT collaboration, support and growth
Welcome to the new Kaseya Community: Your hub for IT collaboration, support and growth.

Break-Fix vs. Managed Services: How to Make the Transition Stick
Most MSPs started as break-fix shops. Something broke, a client called, you fixed it and sent an invoice. It’s an

Kaseya Connect 2026 Guide: Choose your adventure
Kaseya Connect 2026 is almost here, and we’re excited to have you join us. With four days of sessions, workshops
