Tabush, an IT service provider in New York, was having a tough time scaling its business and accurately estimating the time and cost of its services. Their administrators were putting out fires rather than proactively managing customers’ IT environments. With Kaseya’s remote monitoring and management solution, Tabush is able to:
- Create a true managed services business with a comprehensive menu of value-add services
- Standardize IT service delivery for a more consistent user experience across customer environments
- Reduce tickets and maintenance time 30 percent thanks to the operational efficiencies
