Customer Success
Professional Services
Learn how we can jump start your technical operations by helping you overcome key IT challenges. We’ll guide you through the implementation of your Kaseya solutions, ensuring you get the most from your investment. From onboarding services, to comprehensive business reviews, to more advanced consulting and custom services, we offer professional services to support you in meeting your goals.
Get a comprehensive, customized review of your systems and practices and expert mentorship to take your business to the next level
Get expert advice and services that have been customized for your specific needs
Realize value quickly through packaged offerings that combine consulting and training
360° Business Review Suite
Comprehensive, customized reviews of your systems and practices.
Identify areas of improvement within your VSA to align with evolving best practice guidelines and product functionality, using a consultative approach to gain further efficiencies from your investment.
Gain insight through monthly mentoring, benchmarking, and best practices from a dedicated VSA expert mentor to help you meet your business goals.
Learn how to understand your critical workflows and leverage multiple modules in VSA to efficiently manage the environment.
Achieve a comprehensive security audit focused on the external network perimeter to ensure your company’s internet-facing presence (i.e., edge) is secure and your attack surface is as small as possible.
Take your PSA platform to the next level, whether you are looking for a general product refresher for your new employees, assistance with product alignment towards current business goals and objectives, seamless product flow integrations, or assistance with custom quote and invoice creation.
Implementation Services
Get Started Quickly with Kaseya
Whether you are new to Kaseya or looking to deploy advanced capabilities, these bundled service offerings will help you get up and running quickly.
- Up to 1 online training session
- Brief crash course of VSA
- Access to Kaseya University
- Up to 3 online training sessions
- Detailed overview of the VSA
- Access to Kaseya University
- 1 KCA exam license
- Up to 5 online training sessions
- In-depth overview of VSA
- Access to Kaseya University
- 2 KCA exam licenses
- Up to 9 online training sessions
- In-depth overview of the VSA
- Custom solution consultation
- Access to Kaseya University
- 2 KCA exam licenses
Consulting Services
Custom Services for Your Unique Needs
Whether you are looking for assistance with systems upgrades and migrations, consolidations and relocations, operations augmentation, or another need, our expert consulting team is here to help. Customized engagements can be for discrete projects requiring as little as half a day of consulting or for large multi-phase projects. We’ll start by assessing your needs and delivering a project Statement of Work (SOW) outlining project goals, deliverables, duration and cost.