Customer Success
Professional Services
Learn how we can jump start your technical operations by helping you overcome key IT challenges. We’ll guide you through the implementation of your Kaseya solutions, ensuring you get the most from your investment. From onboarding services, to comprehensive business reviews, to more advanced consulting and custom services, we offer professional services to support you in meeting your goals.
Get a comprehensive, customized review of your systems and practices and expert mentorship to take your business to the next level
Get expert advice and services that have been customized for your specific needs
Realize value quickly through packaged offerings that combine consulting and training
360° Business Review Suite
Comprehensive, customized reviews of your systems and practices.
Identify areas of improvement within your VSA to align with evolving best practice guidelines and product functionality, using a consultative approach to gain further efficiencies from your investment.
Gain insight through monthly mentoring, benchmarking, and best practices from a dedicated VSA expert mentor to help you meet your business goals.
Learn how to understand your critical workflows and leverage multiple modules in VSA to efficiently manage the environment.
Whether you are looking for a general refresher for your new employees, assistance with product alignment toward current business goals and objectives, or seamless product flow integrations, the Accelerate program will get you to where you need to be. Available for VSA, BMS, Vorex, Traverse and IT Glue.
Kaseya VSA, BMS, and IT Glue power the Core of your business. Ensure alignment with industry best practices, optimize integrations, improve security, and drive efficient workflows with the IT Complete Core 360° Business Review.
Get the most out of your documentation solution by aligning it with your team workflows, maximizing integrations, customizing to increase success, and ensuring all elements of the platform work together seamlessly.
Our Certified Security Specialists will help you reduce your exposure and minimize your attack surface with the Secure360 VSA On-Premise Server Hardening Service.
Get data-driven expert recommendations specific to your business with Traverse Review360. Strengthen user security and compliance, leverage intelligent automation, and improve technician efficiency.
Implementation Services
Get Started Quickly with Kaseya
Whether you are new to Kaseya or looking to deploy advanced capabilities, these bundled service offerings will help you get up and running quickly.
- 1 dedicated consulting session
- Core Kaseya University learning path
- Up to 3 dedicated consulting sessions
- Core Kaseya University learning path
- 1 Certified Administrator program seat
- Up to 5 dedicated consulting sessions
- Core Kaseya University learning path
- 2 Certified Administrator program seats
- Up to 9 dedicated consulting sessions
- Core Kaseya University learning path
- 2 Certified Administrator program seats
Consulting Services
Custom Services for Your Unique Needs
Whether you are looking for assistance with systems upgrades and migrations, consolidations and relocations, operations augmentation, or another need, our expert consulting team is here to help. Customized engagements can be for discrete projects requiring as little as half a day of consulting or for large multi-phase projects. We’ll start by assessing your needs and delivering a project Statement of Work (SOW) outlining project goals, deliverables, duration and cost.