Technicians need frictionless access to the registry of Windows devices they support to perform IT support and system admin functions without interrupting the end user. With this release, they can navigate the tree and view values directly from the Device Card without requiring a remote desktop session.
A new Registry Viewer command has been added to the Manage section of the device details pane for Windows devices. Selecting it pops out a card providing browse and view capability to the registry, with a user experience closely aligned with the Windows native Registry Editor:
- Technicians can manually navigate the tree or enter a path and press Return to access a key and view values. After manual navigation, the path can be copied to clipboard for use on another device or in documentation.
- Navigation history is saved per technician across all devices, so they can quickly access the same key on different machines.
NOTE: Searching, creating, editing and deletion of registry keys and the ability to back up or restore the registry is planned for a future iteration of this feature.
