VSA 10 Remote Control now allows technicians using macOS devices to initiate private RDP sessions to Windows endpoints, simplifying cross-platform support workflows. This enhancement provides a secure and efficient way to connect from a Mac to managed Windows devices without additional setup.
The feature supports both standard RDP connections and 1-Click/IT Glue workflows, ensuring consistency with existing processes. It is compatible with Windows devices running the latest agent version, enabling fast and reliable remote access across environments.
Learn more about Remote Control and other VSA 10 updates here.
