This document was last updated on March 17, 2008.
1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
Kaseya is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing www.kaseya.com or demo.kaseya.com or any other Kaseya website, downloading any materials from Kaseya websites or by providing any information to Kaseya via Kaseya Support, Kaseya websites, e-mail addresses, or otherwise, you acknowledge and fully understand Kaseya’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement and you agree to these terms. If you do not agree to this Privacy Statement, do not use Kaseya Web sites, download any materials from them or provide information to Kaseya or its affiliated companies by e-mail or other means.
2. PARTICIPATING MERCHANT POLICIES
Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. All vendors who participate in Kaseya services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of other third parties before you provide any personal information or complete any transaction with such parties.
3. INFORMATION WE COLLECT AND HOW WE USE IT
A. Types of Information
Kaseya collects certain information from and about its users in three ways: directly from our Web Server logs, with Cookies and from the user.
1. Web Server Logs.
When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
- Your Internet protocol address.
- The kind of browser or computer you use.
- Number of links you click within the site.
- State or country from which you accessed the site.
- Date and time of your visit.
- Name of your Internet service provider.
- Web page you linked to our site from.
- Pages you viewed on the site.
2. Cookies
Kaseya may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.
Kaseya reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into Kaseya.com a site that relies on third-party cookies).
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.
3. User Provided Information
You may provide personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. Depending on the types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you.
B. Use of Information
Except as described in this statement, we will not disclose your personal information outside of Kaseya and its subsidiaries and affiliates without your consent. We use the information we collect to provide the services you request. Our services may include the display of personalized content and advertising. We use your information to inform you of other products or services offered by Kaseya and its affiliates, and to send you relevant survey invitations related to Kaseya services. We do not sell, rent, or lease our customer lists to third parties. In order to help provide our services, we occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on Kaseya; (b) protect and defend the rights or property of Kaseya (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of Kaseya services or members of the public.
4. COMMUNICATION PREFERENCES
You can stop the delivery of promotional e-mail or other Kaseya communications by following the instructions in the e-mail you receive or by contacting as provided below.
5. COLLECTION AND USE OF CHILDREN'S PERSONAL INFORMATION
Kaseya does not knowingly collect personal information from children under the age of 13. If Kaseya learns that we have personal information on a child under the age of 13, we will delete that information from our systems. We encourage you to talk with your children about communicating with strangers and disclosing personal information online. You should Instruct children to never give personal information, unless supervised by a parent or responsible adult, monitor the sites your kids are visiting and which sites are appropriate and review privacy policies to understand how your child’s information is treated.
6. CHANGES TO THIS STATEMENT
Kaseya has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
7. CONTACTING US
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at webmaster@kaseya.com or send your comments to:
Kaseya International Limited
Attention: Privacy Statement Personal
Fourth Floor (South), Channel House, Green Street
St. Helier, Jersey, JE2 4UH
+44 1534 832 534 voice