Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Essential attributes for this role include:
- Strong problem-solving skills
- Effective communication abilities
- Capability to work both independently and within a team
- Understanding business process analysis and data analysis; ability to articulate and present in these areas and draw meaningful business conclusions
- Experience with Oracle ERP Cloud (PTP and RTR) modules.
The selected candidates will be responsible for:
- Analyzing business processes and identifying opportunities for improvement within the Oracle ERP Cloud (Procure to Pay and Record to Report).
- Collaborating with stakeholders to gather and document business requirements and translate them into functional specifications.
- Executing and managing the Oracle ERP implementation lifecycle, including configuration, customization, testing, and deployment, along with knowledge and familiarity with Agile SCRUM methodology is preferred for this role.
- Developing and delivering training and support materials for end-users.
- Conducting data analysis and generating actionable insights to inform business decisions.
- Ensuring timely and effective communication with stakeholders regarding the status of product enhancements and defect resolution initiatives.
- Developing and maintaining comprehensive documentation of product management processes and procedures.
- Providing training and support to end-users.
Our desired candidate will have:
- Bachelor's degree in Business Management, Information Systems, Finance or a related field, or equivalent work experience.
- Experience in Oracle ERP with functional hands-on experience in Oracle Procure to Pay and Oracle Record to Report, experience in any other modules is a plus.
- Flexible, adaptable, and resilient, with the ability to work effectively in a fast-paced and dynamic environment.
- Highly customer-oriented, with a passion for delivering exceptional service and value.
- Strong analytical, problem-solving, and decision-making skills, with the ability to resolve complex business problems and handle ambiguity and uncertainty.
- Effective communication skills with the ability to articulate product and technical information to non-technical stakeholders.
- Be flexible and available to work on work shifts that align with the work hours of the user base supported by the service.
- Experience in Oracle sql , Power BI/Tableau, and creating process flows/LucidChart.
Why Join Our Team?
- Be part of a dynamic and innovative work environment that encourages growth and development
- Collaborate with talented professionals from around the world
- Competitive salary and benefits package
- Access to ongoing training and professional development opportunities
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.