As an MSP startup in a competitive market, Spectrum Data Networks did not want to invest in unproven technologies. Instead, the service provider chose the familiar BMS and VSA solutions from Kaseya and now uses them together to drive core services.
BMS’ breadth of PSA features allows one application to do the work of many. The CRM component of BMS is critical for working intimately and efficiently with clients, and the visibility BMS offers into sales is critical.
BMS’ ease of use starts with onboarding. Once on board, the CRM tool creates new opportunities for MSP and client alike. Finally, the automation offered by BMS and VSA means that technicians need not solve the same problem over and over.