Get quick answers from Kaseya Assist.
KaseyaOne now includes Kaseya Assist, an in-app support assistant that helps you get answers and take action without leaving your workflow.
Kaseya Assist handles common product questions and simple billing changes instantly, eliminating the need to search documentation or open a billing case. This includes updates like:
Modifying billing contact information
Adjusting payment details
Reviewing invoice-related questions
When you need additional help, you can easily connect to a live support agent or submit a support case for follow up.
Simply click the chat icon in the bottom right corner to launch Kaseya Assist, then ask your question or make your request in plain language.
This reduces context switching, shortens resolution time and improves productivity across your Kaseya platform.
